Job Summary: The Administrative Assistant provides administrative and operational support to ensure efficient, compliant, and patient-centered delivery of home health services. This role supports clinical staff, coordinates patient care activities, and maintains adherence to agency policies, professional standards, and healthcare regulations.
Qualifications/Educational Requirements:
- High School Education, college preferred
- Business office management and supervisory experience preferred
- Health care experience preferred
- Excellent written and verbal communication skills. Speak, read, write and comprehend English
- Ability to handle multiple tasks simultaneously and meet deadlines
- Excellent organizational and time management skills
- Self-starter
Key Responsibilities
- Assist with medical chart preparation, review, and auditing to ensure accuracy, completeness, and regulatory compliance
- Track and monitor completion of clinical documentation and follow up to ensure timely submission
- Assist with obtaining insurance authorizations for patient visits, ensuring proper documentation and compliance with payer requirements
- Support clinician scheduling and coordination to optimize patient care coverage and staff efficiency
- Assist with office intake and patient coordination, including:
- Scheduling patient visits;
- Communicating with patients, caregivers, and physician offices;
- Ordering Durable Medical Equipment (DME);
- Coordinating laboratory draws and diagnostic testing; and
- Managing faxing, scanning, and secure transmission of medical records in compliance with HIPAA
- Coordinate and maintain systems and procedures related to medical records, data entry, and personnel functions to ensure operational efficiency and accuracy
- Monitor workflows and office systems, identify inefficiencies or compliance gaps, and assist in implementing corrective action plans
- Control, monitor, and order office and medical supplies
- Prepare and maintain inventory control reports
- Demonstrate initiative by setting objectives, improving processes, and identifying more efficient ways to perform administrative tasks
- Perform duties in compliance with agency policies, professional standards, HIPAA regulations, and state/federal home health requirements
- Communicate relevant information to managers and the management team to ensure coordination of patient care services and office operations
- Perform other related and assigned duties
