Relief Manager – Self Storage OperationsCompany Overview
Security Public Storage (SPS) is a family-owned and operated self-storage company with more than 50 locations across California, Oregon, Nevada, Maryland, and Virginia.
Job Summary
Security Public Storage is seeking a highly motivated, career-oriented individual to join our team as a Full-Time Floating/Traveling Relief Manager. This position assists with the operation and leasing activities of multiple self-storage facilities throughout the East Bay and North Bay.
Schedule:
- Thursday – Monday: 9:00 AM – 5:00 PM
- Sunday: 10:00 AM – 4:00 PM
This position may provide coverage at locations including, but not limited to: San Pablo, Richmond, Pinole, Martinez, Pittsburg, Vallejo, Napa, Walnut Creek, and Fairfield.
Compensation & Benefits
- $20.00 per hour
- $10.00 commission for every storage unit rented on days you work independently
- Estimated additional earnings of $1.00–$2.00 per hour through commissions, bringing potential equivalent compensation to approximately $21.00–$22.00 per hour
- Employee discount on storage units
- Opportunities for career advancement
- Medical, Dental, and Vision insurance
- Paid holidays
- 401(k) plan with company match up to 4% of eligible wages after one year of employment
Paid Holidays
Employees receive paid time off for the following holidays:
- New Year's Day
- Easter
- Memorial Day
- Independence Day (July 4th)
- Labor Day
- Thanksgiving Day
- Christmas Day
Essential Duties
- Oversee day-to-day facility operations
- Deliver outstanding customer service by professionally addressing customer questions and resolving concerns
- Effectively sell storage units to prospective customers through phone, walk-in, and email inquiries using established sales processes and Call Flow Guidelines
- Prepare leases and related documentation accurately and efficiently
- Reduce delinquent accounts through phone, text, and email follow-up
- Maintain exceptional curb appeal throughout the property, including cleaning hallways, sweeping units, and removing debris
- Travel to various locations as business needs require
Qualifications
- Sales experience or a strong sales mindset
- Passion for working with and assisting customers
- Strong attention to detail and organizational skills
- Comfortable using technology, including CRM systems, web-based applications, and Microsoft Office
- Previous property management experience is a plus
- Reliable vehicle, valid driver's license, and current auto insurance required
Commission figures and estimated earnings are provided for illustrative purposes only. Actual earnings will vary based on individual sales performance.
Equal Opportunity Employer
Security Public Storage values diversity and is committed to creating an inclusive workplace. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic under applicable law.
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Shift:
Application Question(s):
- This position requires working at multiple facility locations, with assignments varying by day. Locations include, but are not limited to, San Pablo, Richmond, Pinole, Martinez, Pittsburg, Vallejo, Napa, Walnut Creek, and Fairfield. Are you willing and able to meet this requirement?
- Do you have a reliable vehicle with valid insurance?
License/Certification:
- Driver's License (Required)
Willingness to travel:
Work Location: In person
