Essential Functions:
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Interacts with and provides support to existing customers primarily by phone to increase sales of company products.
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Acts as primary liaison between customers and the company; maintains positive client relations and ensures customer needs are met in a manner that is sustainable and beneficial.
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Drives adoption and usage of Company products.
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Drives course registrations to Company events.
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Cultivates and builds continuing relationship and customer experience with client by following up and ensuring all concerns are addressed and needs are met.
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Analyzes choices of customers’ designated services and purchase history to suggest suitable products.
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Upsells and cross-sells compatible products to customers; demonstrates how certain products can enhance customer’s current success.
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Educates Customers on production information including function, specifications, purpose, and product design developments.
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Manages and responds to customer concerns and problems.
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Identifies and utilizes best practices to achieve sales results.
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Attains sales deals and achieves high levels of customer satisfaction.
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Develops and maintains contacts within industry to provide information and remain abreast of competitors’ activities.
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Creates and confidently delivers sales pitch that highlights the superiority of the company’s products and builds brand awareness.
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Maintains initiative to discover and attract new business in a manner that is professional, efficient, and honest.
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Sponsors seminars and continuing education programs as well as provides studies and product information to customers as necessary.
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Arranges and provides shipment and demonstration of products by sales personnel.
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Performs other related duties and projects as business needs require at the direction of management.
Education and Experience:
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Bachelor’s degree preferred.
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Minimum of three (3) years of experience in sales.
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Minimum of two (2) years of customer service experience.
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Previous experience in the dental industry or medical device industry a plus.
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Frequent travel is required
Pay Range: $43,680-$56,160/yr. + incentive plan
