Essential Responsibilities:
- Insures accurate and timely timecard management for both self and staff.
- Upholds dress code standards for both self and staff.
- Uses provided company tools and processes to document performance of staff.
- Models integrity to staff and treats others with respect.
Oversees day-to-day retail operations:
- Signs customers up for the cake club and explains the benefits.
- Assists the store manager with creating weekly/monthly schedules.
- Completes all assigned duties within the given deadline.
- Resolves customer issues quickly and delivers appropriate solutions to make customers happy.
- Manages retail inventory variance as well as timely inventory completion.
- Responsible for cash variance for both sales and petty cash.
Maintains exceptional quality of all products:
- Utilizes FIFO guidelines and reducing waste.
- Maintains store cleanliness and appearance.
- Uses operational tools to ensure completion of opening and closing duties.
- Ensures compliance with health and safety regulations.
- Follows appropriate slicing guidelines.
- Provides meaningful feedback for the DM with suggestions for improvement.
Focuses on Company Engagement
- Engages in monthly promotional goals.
- Completes all required employee training.
- Asks questions if something is unclear and seeks out opportunities to learn.
Sales Focus and Transaction Grown:
- Assists with coaching employees on sales techniques to help increase sales for both bakery and retail products.
- Ensures employees adhere to sales initiatives.
Requirement
- High school diploma or GED
- ServSafe Certification within 60 days of hire or promotion
- Retail experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
