Security Officer Customer Service Patrol
As a Security Officer Customer Service Patrol in Wilkes Barre, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an unarmed officer in a healthcare location, where you will monitor and patrol assigned areas, maintain a visible presence to help reduce security-related incidents, and support staff, patients, and visitors with outstanding customer service and communication. In a role guided by agility, reliability, innovation, teamwork, and integrity, you will help create a caring and professional environment each day.
Position Type: Full Time
Pay Rate: $18.07 / Hour
Job Schedule:
What You'll Do:
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Provide customer service to staff, patients, visitors, and vendors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a healthcare location.
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Respond to incidents, disturbances, and critical situations in a calm, professional, and problem-solving manner, documenting details and communicating with site contacts and/or first responders as needed.
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Conduct regular and random patrols throughout buildings, parking areas, entrances, and perimeter locations to help to deter unwanted activity and identify potential hazards or policy concerns.
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Monitor access points, visitor activity, and restricted areas in accordance with site protocols, helping to support authorized entry and orderly operations.
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Observe and report changes in activity, facility conditions, and/or suspicious behavior, and follow post orders for medical-related incidents, alarms, and other security-related concerns.
Minimum Requirements:
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Customer service experience is preferred.
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Comfort using a computer or tablet is preferred.
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CPR certification is preferred.
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Loss prevention experience is preferred.
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Access control and badge experience is preferred.
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Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
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Possess a high school diploma or equivalent.
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As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
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Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
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As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
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Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
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A valid driver’s license will be required for driving positions only.
Why Join Us:
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Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
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Career Growth: Get paid training and access to career growth opportunities.
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Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
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Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
