The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.
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Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company
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Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales
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Organize your own work in order to achieve sales objectives and observe timelines
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Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM
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Ensure that customers are informed of the arrival of new collections and special events
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Contribute to upholding the visual display of all products in accordance with brand visual standards
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Take an active role in inventory. Participate in goods receiving and ensure quality control
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Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image
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Gather feedback from customers on the collection and communicate it to the Store Manager
Luxury fashion sales experience
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2 + years’ experience in retail luxury experience preferred
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Ability to build relationships with customers and colleagues
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Strong organization
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High flexibility and ability to adapt to different customers
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Ability to engage clients with the personal fashion knowledge
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Work as a team player with colleagues to contribute to a positive working environment
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Ability to work with a flexible schedule
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Multilingual skills is a plus
