The Valet Attendant provides assistance with guest needs, hotel needs and department needs. Provides service to our guests at a consistent level in accordance with the Ojai Valley Inn standards and regulations. Ensures that all resort guest vehicles are recorded and registered to each room. Ensures that damage is appropriately recorded on all tickets. Ensures that all guest vehicles and keys are treated with care and that precautionary measures are adhered to at all times. Performs the daily responsibilities of these positions and assists where necessary to ensure optimum service to guests and visitors.
STANDARD SPECIFICATIONS:
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals whose a direct threat or significant risk to the health and safety of themselves, other associates or guests.
SKILLS AND QUALIFICATIONS:
Essential:
Desirable:
ESSENTIAL JOB FUNCTIONS:
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.
Handle incoming and departing guests: greet, park, retrieve cars, and provide luggage assistance, ensuring the security of vehicles in valet.
Maintain knowledge of:
Scheduled daily activities.
Daily arrivals and departures.
Hotel features, services and amenities.
Hours of operation for each outlet.