Clearway Sales Group, a business development and consulting firm in Rochester, is hiring a Verizon Customer Experience Associate to support Verizon 5G services. In this entry-level role, you’ll work directly with customers to provide guidance, answer questions, and help ensure a smooth, positive experience with Verizon products and services.
The Verizon Customer Experience Associate helps individuals understand available options, assists with account updates, and supports customers through the enrollment process when they choose to move forward. This role focuses on creating a helpful, professional environment while promoting reliable connectivity solutions.
Role Requirements for a Verizon Customer Experience Associate
- Assist customers with questions related to Verizon 5G services, devices, and account options
- Provide clear, easy-to-understand information so customers can make informed decisions
- Support customers through account updates, service changes, and enrollment steps
- Promote available services and features that align with customer needs
- Maintain a positive and professional customer experience at all times
What You’ll Gain as a Verizon Customer Experience Associate
- Hands-on experience working directly with customers in a professional setting
- Training in communication, problem-solving, and service coordination
- Exposure to account management and day-to-day business operations
- Opportunities for growth into leadership and team support roles
Qualities That Set You Apart as a Verizon Customer Experience Associate
- High school diploma or GED preferred.
- Experience working directly with customers in sales or retail settings is a plus
- Strong communication skills and a helpful, approachable attitude
- Brings consistent energy and a “learn‑as‑you‑go” mindset.
Pay: $1,000.00 - $1,300.00 per week
Work Location: In person
