Company profile
At Natura, we put People first. We are the leader in interior horticultural design, installation, and maintenance with large divisions in exterior and holiday design, servicing all major markets in Texas. Through Faith and a culture of constant Learning, we take on complete Ownership of every project we create, and it shows in the Quality of our work. Since 1983, our mission of creating environments where people thrive has always been our number one priority. We are the leaders in enhancing built environments and are excited to be growing our team.
Core Values:
- People – Place other’s needs first, respect everyone
- Ownership - Own it and do it right; when in doubt, shout it out
- Faith – Honor God in all things
- Learning – Take initiative; keep learning
- Quality – Nothing less than the best
Job purpose
The Director of Accounting is responsible for creating structure, accuracy, discipline, and operational visibility across Natura’s accounting and financial processes.
This role oversees accounting operations while partnering closely with Executive Leadership, Directors, and Branch Managers to improve reporting accuracy, strengthen financial processes, and increase visibility into branch-level financial performance.
The Director of Accounting must deeply understand how Natura operates as a business, including labor management, contracts, branch operations, customer onboarding, and service delivery, in order to identify financial trends, operational gaps, and opportunities for improvement.
This role is highly operational and hands-on, focused on stabilizing and improving accounting infrastructure while helping leadership better understand the financial health of the organization.
Duties and responsibilities
1. Accounting Operations & Financial Accuracy
- Oversee day-to-day accounting operations and financial reporting processes across the organization
Responsibilities
- Improve accuracy, consistency, and discipline within:
- Accounts Receivable (AR)
- Accounts Payable (AP)
- Customer onboarding financial setup
- Contract and billing accuracy
- Branch-level accounting processes
- Identify and correct:
- Data inconsistencies
- Reporting inaccuracies
- Process breakdowns
- Ensure timely and accurate:
- Month-end close
- Financial reporting
- Account reconciliations
- Financial statement preparation
- Create accountability and structure around branch-level financial reporting and documentation
2. Accounts Receivable & Cash Flow Visibility
- Improve visibility and discipline surrounding cash flow and receivables management
Responsibilities
- Oversee and improve:
- AR processes
- Collections visibility
- Aging buckets and account management
- Customer payment trends
- Monitor and report on:
- Cash conversion rates
- Days to pay
- Days to discount
- AR under 15 days
- Outstanding balances and collection trends
- Identify operational or contractual issues contributing to AR challenges
3. Operational Financial Partnership
- Partner heavily with the Director of Service Operations and Branch Managers to improve financial understanding and operational accountability
Responsibilities
- Review branch P&Ls regularly to identify:
- Labor trends
- Replacement margin trends
- Operational inefficiencies
- Financial anomalies or concerns
- Understand how branch operations directly impact:
- Revenue
- Labor costs
- AR/AP performance
- Profitability
- Provide operational insight into:
- Branch performance
- Financial trends
- Areas requiring correction or improvement
- Support leadership in understanding the “why” behind financial performance, not just the numbers themselves
4. Financial Reporting & Visibility
- Build and improve reporting visibility across the organization
Responsibilities
- Develop consistent:
- Daily financial visibility
- Weekly reporting structures
- Monthly financial reporting and KPI dashboards
- Improve leadership visibility into:
- Branch financial performance
- Margin trends
- Cash flow performance
- Operational financial health
- Ensure reporting is:
- Timely
- Accurate
- Actionable
5. Process Improvement & Organizational Discipline
- Identify areas requiring improvement and communicate clear recommendations to leadership
Responsibilities
- Evaluate existing accounting and financial processes to identify:
- Gaps
- Inefficiencies
- Scalability concerns
- Develop recommendations for:
- Process improvements
- Reporting structure improvements
- Financial accountability
- Partner with the Executive Team to:
- Align on priorities
- Develop implementation plans
- Improve organizational discipline
6. Compliance, Banking & Financial Administration
- Oversee key financial administrative responsibilities and external financial relationships
Responsibilities
- Coordinate and support:
- Tax preparation
- CPA relationships
- Banking relationships
- Insurance administration
- 401(k) administration
- Asset management and schedules
- Enterprise-level accounting administration
- Ensure compliance and organization across all financial documentation and reporting
7. Technology, Innovation & AI
- Support innovation and continuous improvement within accounting and finance processes
Responsibilities
- Identify opportunities to leverage:
- Automation
- AI tools
- Technology improvements
- Continuously evaluate:
- Efficiency improvements
- Reporting automation opportunities
- Process scalability
- Maintain a mindset of:
- Curiosity
- Innovation
- Continuous improvement
8. Leadership & Cross-Functional Collaboration
- Operate within the Director leadership structure and collaborate cross-functionally across departments
- Must lead, train, and develop the accounting team to ensure high performance and continuous growth
Responsibilities
- Participate in monthly Director financial and KPI meetings
- Collaborate with Directors to:
- Improve accountability
- Strengthen operational understanding
- Align financial processes with operational realities
- Build trust and credibility across all levels of the organization
Observable Behaviors
- Dives into problems and takes ownership quickly
- Identifies operational and financial trends proactively
- Communicates issues clearly along with recommendations and solutions
- Brings structure and discipline to complex processes
- Builds trust through accuracy, consistency, and accountability
- Understands the operational realities behind financial performance
- Balances detail orientation with operational awareness
- Continuously seeks opportunities to improve systems and processes
Key Performance Indicators
- AR Aging & Collection Performance
- Cash Conversion Rate
- Financial Reporting Accuracy & Timeliness
- Month-End Close Efficiency
- Labor & Replacement Margin Visibility
- Branch-Level Financial Accuracy
- Data Accuracy & Reporting Consistency
- Process Improvement Implementation
- KPI Reporting Visibility
Required Experience & Skills
Must-Haves
- Strong accounting leadership experience in a multi-location environment
- Deep understanding of AR/AP processes and financial reporting
- Experience analyzing branch or operational P&Ls
- Strong operational and business acumen
- Ability to identify trends and operational impacts within financials
- Experience improving accounting processes and organizational structure
- Strong communication and leadership skills
- High attention to detail and accountability
Preferred Experience
- Service-based or multi-location operational business experience
- Experience working closely with operational leaders
- ERP/accounting system experience
- Experience with financial dashboards and KPI reporting
- Interest in AI, automation, and process innovation
Ideal Candidate Profile
The ideal candidate is:
- Highly trustworthy and accountable
- Operationally minded, not just transactional
- Comfortable diving deep into problems and taking ownership
- Process-driven while still understanding the realities of the business
- Confident enough to identify concerns and communicate improvement plans
- Eager to grow with the organization and scale alongside the business
- Naturally curious and continuously looking for better ways to operate
Physical requirements
- Able to work in a warehouse, office, commercial buildings, and professional settings