OVERVIEW:
The Regional Vice President of Operations is a senior field leadership role with oversight of multiple Skilled Nursing Facilities in the East Virginia region. This position is responsible for regional P&L and accountable for achieving company objectives in regard to cost, productivity, leadership, customer service, profits and growth.
JOB DUTIES:
- Oversee leadership of multiple Skilled Nursing facilities
- Ensuring the quality of care and service delivered is of the highest level
- Create and adhere to assigned budgets
- Implement cost-saving initiatives and revenue strategies
- Train and manage facility leadership
- Ensure each facility is monitoring and maintaining clinical staffing levels
- Participate in Facility Business Development efforts to continuously increase census
- Accountable for fostering a culture of retention by maintaining a quality workforce
focusing on customer service and operational excellence.
- Analyze regions KPIs and P&Ls for performance gaps and opportunity areas.
- Establish and execute sound business strategies in conjunction with teams; including,
leadership team that enable profitable growth.
- Develop and grow leaders, instill and cultivate confidence in market leaders. Inspire
team to be passionate about the employee experience
- Apply sound communication and motivational techniques, create programs to
supervise, counsel, and when necessary, take corrective action
- Recruit, hire, supervise, and train Executive Directors/Nursing Home Administrators.
- Assist regional staff, i.e., clinical, financial, marketing, and human resources to ensure
facilities receive appropriate support.
- Ensure regional facilities meet all requirements of local, state, and federal regulations
and laws relating to nursing home administration.
- Schedule regular meetings with Executive Directors and periodic site visits to provide
supervision, ensure communication, and to monitor facility operations.
- Work closely with sales/marketing staff to set strategies for promotions and expansion
of the census/programs/services within the facilities.
- Participate in the resolution of hotline calls.
- Conduct oneself with the highest degree of honesty and integrity in every interaction.
- Perform other duties as assigned.
QUALIFICATIONS:
10+ years of skilled nursing operations experience- 5+ years of Regional Multisite experience (5+ care centers)
- Active FL. Nursing Home Administrator license required
- B.S. degree in a related field preferred
- Proven track record focused on improving the quality of health care services, maximizing revenue and building census, mentoring and rallying the staff, controlling expenses, increasing resident satisfaction.
- Strong computer skills and proficient in Microsoft Office Suite
- Excellent communication and presenting skills
SUPERVISORY RESPONSIBILITIES:
WORK ENVIRONMENT:
This job operates in a health care setting- This role requires regular walking to various locations around the care center
- Incumbent may be exposed to virus, disease and infection from patients and specimens in
working environment
- May experience traumatic situations, including psychiatric, and deceased patients
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job
Must be able to traverse property and facility to diagnose building issues and plan repairs or
maintenance
Must be physically able to climb ladders, bend, or crawl into awkward spaces
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use
hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or
hear
The employee must occasionally lift or move up 50 pounds
TRAVEL:
Up to 75% travel is expected for this position
