The ideal Budtender/Customer Service Specialist will be a friendly outgoing individual who will help our customers understand, select and purchase our full offering of cannabis products, including flower, concentrates, edibles and topicals. The ideal Budtender/Customer Service Specialist will not only be extremely knowledgeable regarding the potency, effects, aroma, taste and aesthetic of all in store products, but will also be a friendly, engaging, and compassionate individual.
Reporting to the Retail General Manager, the Budtender/Customer Service Specialist will be an upbeat, energetic presence who appreciates the subtleties and nuances of superior customer service.
Essential Duties and Responsibilities:
- Providing great customer service to each and every person who walks through our door
- Building meaningful rapport with all of our customers
- Becoming educated on every brand we carry including expected effects, benefits, selling points, and more
- Answering any questions our customers have in a friendly, professional and patient manner
- Getting to know the customer and their specific needs in order to help them select the best possible products for their unique needs
- Ringing up customer orders and accepting payment accurately every time
- Educating first-time cannabis consumers to the category and the products in a caring and compassionate manner with strong attention to their tolerance and expectations
- Helping maintain cleanliness of the store
- Stocking and restocking products as needed
- Following compliance guidelines and regulations
- Answering phone calls as needed and maintaining proper phone etiquette at all times
- Following all retail procedures including but not limited to, check in, check out, sales, and more
- Communicating clearly with the store managers and other members of the Traditional team
- Being a positive representation of The Traditional brand at all times
- Arriving on time, in uniform, and meeting grooming standards every shift
Position Type
This is a full-time position. Expected hours will vary based on the needs of the business.
About the Ideal Candidate
Qualifications and Other Requirements:
- 21+ years old
- Ability to stand for long periods of time
Other Skills and Abilities:
- Prior cannabis dispensary retail experience preferred
- Passionate about cannabis and the benefits it can provide
- Attention to detail and cleanliness
- Ability to take direction and follow processes
Position Pay Rate
This position's starting pay is $17.28/hour
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
Experience:
- Customer service: 2 years (Required)
- Budtender: 1 year (Preferred)
Ability to Commute:
- Los Angeles, CA 90045 (Required)
Ability to Relocate:
- Los Angeles, CA 90045: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: From $17.87 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Required)
- Retail Cannabis : 1 year (Preferred)
Ability to Commute:
- Los Angeles, CA 90045 (Required)
Ability to Relocate:
- Los Angeles, CA 90045: Relocate before starting work (Required)
Work Location: In person
