POSITION SUMMARY
The Brain Injury Administrator is responsible for the overall leadership, administration, operation, and quality management of residential brain injury rehabilitation and community-based services. This position provides oversight of program operations, clinical coordination, staffing, regulatory compliance, risk management, quality improvement initiatives, budget performance, admissions, and stakeholder relations.
The Brain Injury Administrator ensures the delivery of person-centered, trauma-informed, and recovery-oriented services that promote independence, meaningful community integration, and quality of life for individuals with acquired and traumatic brain injuries. The Administrator maintains compliance with all applicable federal, state, licensing, accreditation, payer, and organizational requirements while promoting exceptional resident care, employee engagement, and operational excellence.
ESSENTIAL FUNCTIONSProgram Leadership & Operations
- Direct and oversee daily operations of brain injury residential and rehabilitation services.
- Ensure programs operate in accordance with organizational mission, vision, values, policies, and procedures.
- Monitor program capacity, occupancy, admissions, discharges, and census management.
- Develop and implement program goals, objectives, and strategic initiatives.
- Promote a culture of accountability, safety, recovery, and person-centered care.
- Maintain responsibility for emergency preparedness, crisis response, and business continuity planning.
- Ensure the physical environment remains safe, clean, therapeutic, and compliant with all regulatory requirements.
Regulatory Compliance
- Maintain compliance with all applicable federal, state, county, licensing, accreditation, and funding source requirements.
- Ensure readiness for surveys, inspections, audits, and accreditation reviews.
- Develop and monitor corrective action plans when deficiencies are identified.
- Maintain documentation systems and record management practices that support compliance.
- Monitor incident management systems and ensure timely investigation, reporting, and resolution of incidents.
Clinical and Rehabilitation Oversight
- Collaborate with interdisciplinary teams to ensure high-quality rehabilitative and supportive services.
- Monitor implementation of individualized rehabilitation, treatment, and support plans.
- Review program outcomes and ensure services promote independence, community integration, vocational success, emotional wellness, and life skills development.
- Support implementation of evidence-based practices for individuals with acquired and traumatic brain injuries.
- Participate in treatment planning, utilization reviews, and quality assurance activities as appropriate.
Personnel Management
- Recruit, hire, orient, supervise, coach, and evaluate management and direct care personnel.
- Ensure staffing patterns meet operational, clinical, and regulatory requirements.
- Monitor overtime, scheduling, vacancies, turnover, retention, and productivity.
- Conduct regular staff meetings, supervision sessions, and performance management activities.
- Develop employee engagement and retention initiatives.
- Ensure completion of required training, competency assessments, certifications, and continuing education.
Financial Management
- Develop and manage program budgets.
- Monitor revenue, expenses, labor utilization, and financial performance.
- Implement strategies to improve operational efficiency and cost effectiveness.
- Review payroll, staffing expenditures, purchasing, contracts, and inventory controls.
- Participate in financial forecasting and program development initiatives.
Admissions and Referral Management
- Oversee referral development and admission processes.
- Establish and maintain relationships with hospitals, rehabilitation facilities, insurers, managed care organizations, and referral sources.
- Review admissions for program appropriateness.
- Monitor transitions, discharge planning, and continuity of care.
Quality Improvement
- Implement and monitor performance improvement activities.
- Analyze quality indicators, resident outcomes, incident trends, satisfaction data, and compliance metrics.
- Develop and implement corrective action plans.
- Monitor key performance indicators and organizational scorecards.
Community and External Relations
- Serve as the primary representative of the brain injury program.
- Develop relationships with community organizations, advocacy groups, referral sources, and government agencies.
- Promote services through outreach, presentations, and professional networking activities.
- Participate in community events and industry associations.
ADDITIONAL RESPONSIBILITIES
- Uphold confidentiality in accordance with HIPAA and organizational requirements.
- Support organizational initiatives and special projects.
- Participate in on-call coverage as assigned.
- Maintain professional licensure and certifications, if applicable.
- Perform other duties as assigned.
QUALIFICATIONSEducation
Required:
- Bachelor's Degree in Healthcare Administration, Human Services, Psychology, Rehabilitation Counseling, Social Work, Nursing, Business Administration, or related field.
Preferred:
- Master's Degree in Healthcare Administration, Rehabilitation, Human Services, Nursing, or related discipline.
Experience
Required:
- Five (5) years of progressive leadership experience in healthcare, behavioral health, rehabilitation, residential services, or brain injury programs.
- Three (3) years of supervisory or management experience.
- Experience managing budgets, staffing, operations, and regulatory compliance.
Preferred:
- Experience supervising brain injury rehabilitation services.
- Experience with CARF accreditation standards.
- Experience with managed care organizations and payer relationships.
Certifications
Preferred:
- Certified Brain Injury Specialist (CBIS).
- Personal Care Home Administrator License, where applicable.
- Behavioral health or healthcare professional licensure.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of acquired and traumatic brain injury rehabilitation services.
- Knowledge of state and federal regulatory requirements.
- Strong leadership and employee development abilities.
- Budgeting and financial management skills.
- Ability to analyze data and implement quality improvement initiatives.
- Excellent written, verbal, and interpersonal communication skills.
- Strong crisis intervention and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with electronic health records, scheduling systems, payroll systems, and Microsoft Office applications.
PERFORMANCE INDICATORS
- Regulatory survey outcomes.
- CARF and licensing compliance results.
- Employee retention and vacancy rates.
- Training compliance.
- Incident reduction and risk management outcomes.
- Occupancy and census goals.
- Budget performance.
- Resident satisfaction scores.
- Referral development and admissions growth.
- Quality improvement goal achievement.
PHYSICAL REQUIREMENTS
- Ability to sit, stand, walk, bend, reach, and lift up to 25 pounds.
- Ability to travel between program sites.
- Ability to respond to emergencies and crisis situations.
- Ability to work flexible hours based on operational needs.
This job description is structured at the same executive level as your Action Recovery Director and Residential Administrator roles but expands oversight to encompass the full operational, financial, clinical, CARF, and brain injury rehabilitation responsibilities expected of a program administrator.
Pay: $1.00 - $1.01 per hour
Work Location: In person
