Transitions of Care Coordinator - Health Care for the Homeless - 32 Hours/Week
Be the first friendly face in someone’s healthcare journey.
At Health Care for the Homeless, we believe healthcare is a human right. As a Transitions of Care Coordinator, you won’t just manage referrals or track appointments, you’ll help patients navigate complex healthcare systems and ensure they don’t fall through the cracks during critical moments of care.
If you are organized, proactive, and driven by meaningful work with vulnerable populations, this role offers the opportunity to make a real difference every single day.
Job Responsibilities:
Coordinate specialty referrals, diagnostic testing, and community partner services
Obtain prior authorizations and communicate outcomes with providers
Track referrals and follow up on incomplete appointments to prevent gaps in care
Support smooth transitions following hospital discharge or specialty visits
Arrange transportation and escorts to promote appointment adherence
Assist patients in navigating healthcare and social service systems
Monitor insurance portals and medication formularies and share updates with the team
Collaborate with clinical and quality staff to identify patients needing outreach
Support front-end intake and registration processes as needed
Job Requirements
High School Diploma or GED and 3–5 years of relevant healthcare experience
Associate’s or Bachelor’s degree preferred
Basic computer and data entry proficiency
Compassionate, patient-centered approach to working with vulnerable populations
Valid driver’s license or reliable transportation for occasional travel between sites
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin, marital or familial status, age or mental or physical handicap
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
