Department
OFFICE OF STUDENT LIFE ADMIN (BL-DSAA-IUBLA)
Department Information
The Office of Student Life is committed to creating a vibrant, supportive, and engaging campus experience for all Indiana University Bloomington students. Through a network of student-focused departments, we empower Hoosiers to thrive academically, socially, and personally. Our team champions student success by prioritizing well-being, safety, and a sense of connection across campus.
As part of Student Life, the Office of the Dean of Students serves as a central hub for student advocacy, support, and engagement. The office provides guidance to students navigating challenges, connects them with resources, and promotes a caring and inclusive campus environment. This position supports the daily operations of the Dean of Students team, helping ensure students, families, and campus partners feel welcomed, heard, and supported.
Job Summary
The Office of Student Life is hiring a part-time student employee to serve as Office Support Ambassador for the Dean of Students office. In this role, students will provide front-line support to visitors, assist with administrative tasks, and help ensure a welcoming, professional environment for all guests and callers. This position involves routine interaction with confidential student information.
Department-Specific Responsibilities
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Answers telephone calls, assesses the needs of the caller, and routes information or calls to the appropriate staff member.
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Greets and checks in all visitors, offering general office information and assistance as needed.
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Pick up, drop off, and sort incoming departmental mail.
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Assists with daily office organization and record keeping.
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Supports special projects and other duties as assigned.
Qualifications
EDUCATION
Required
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Currently enrolled as a student at Indiana University Bloomington
WORK EXPERIENCE
Preferred
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Experience in customer service, peer support, or office assistance
SKILLS
Required
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Ability to maintain confidentiality
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Proficiency in Microsoft Office tools, especially Outlook, Word, and Excel
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Comfort working in a public-facing office setting
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Comfortable interacting with a variety of people in professional or campus settings
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Professional demeanor with the ability to support and respect all students
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Clear and effective communication skills across in-person and digital platforms
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High level of integrity and reliability
Preferred
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Familiarity with handling confidential records or information
Working Conditions / Demands
This role may occasionally involve receiving calls related to urgent or crisis situations. Office Support Ambassadors must remain calm, professional, and attentive while gathering and relaying key information. The position is primarily sedentary but does involve movement around the office and campus for tasks such as mail delivery. All essential functions can be performed with or without reasonable accommodation.
Additional Information
Work-study preferred
The Office of Student Life is committed to building students build career readiness and workforce skills. Student employment offers practical experience to apply learning, build real-world skills, and develop competencies valued by employers. Each role supports National Association of Colleges and Employers (NACE) Career Competencies, with emphasis on those most relevant to the position:
- Career and Self-Development
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Communication
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Critical Thinking
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Leadership
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Professionalism
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Teamwork
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Technology
These are transferable workforce skills you can add to your resume and use in any career path.
Learn more about Bloomington, Indiana.
Work Location
Bloomington, Indiana
Indiana Memorial Union
This is an in-person position
Advertised Salary
$14.00 per hour
Work Hours
Approximately 10-15 hours per week.
Hours are flexible to accommodate class schedules.
Office hours are Monday through Friday, 8:00 a.m. - 5:00 p.m.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
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Comprehensive medical and dental insurance
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Health savings account with generous IU contributions
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Healthcare and dependent care flexible spending accounts
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Basic group life insurance paid by IU
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Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
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Base retirement plan with generous IU contributions, subject to vesting
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Voluntary supplemental retirement plan options
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Tuition subsidy for employees and family members taking IU courses
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10 paid holidays plus a paid winter break each year
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Generous paid time off plans
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Paid leave for new parents and IU-sponsored volunteer events
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Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Student Employee
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
