GENERAL PURPOSE OF THE JOB
Plans and coordinates multiple programs for a non-profit organization, including budgeting, and community outreach. Develops and implements programs that align with the organization's mission and support the organization's goals. Creates program materials, establishes staffing requirements, and ensures that program achieves stated objectives. May be responsible for special events that publicize the organization and its programs to the community. Typically requires a bachelor's degree and 2 to 4 years of related experience.
Responsibilities would include but are not limited to:
1. All duties as assigned
2. Responsible for the planning and execution of educational programming initiatives set by the programming committee, negotiating in the best interests of the EFBC. (40%)
- Obtain estimates, negotiate contracts and fees with service providers, speakers and venues
- Venue research and selection
- On-site oversight and logistics coordination for all events
- Maintain system to evaluate each event, gather member feedback and provide recommendations to improve future events
3. Handle any office administration duties including welcoming guests, answering phones, filing, ordering supplies, preparing mail, running errands, etc. (20%)
- Relay client concerns to the appropriate senior staff
- Maintain client files and add new information as it becomes available
- Help clients fill out paperwork and attend to correspondence
- Update computer and hard copy file systems on a weekly basis
4. Community Hub Manager (15%)
- Build, grow, and manage the online community, fostering engagement and interaction while monitoring and analyzing community performance to improve strategies and ensure a positive user experience.
5. Assist the Marketing Coordinator as needed in promoting and marketing events through social media, internal membership communication, and drip campaigns. (5%)
6. Work alongside Membership Coordinator and Marketing Coordinator to manage contacts in CRM system (Salesforce) and maintain website content. (5%)
7. Manage committee meetings including documenting meeting minutes, follow-up on initiatives and scheduling meetings. (5%)
8. Support EFBC’s business development and marketing efforts through activities such as networking, event attendance, contact follow-up, and presentation and proposal development. (5%)
9. Assist with training students and interns as needed. (5%)
CORE VALUES: At the Entrepreneur and Family Business Council, we embrace a set of core values that guide our actions and shape our culture. Our commitment to these values forms the basis of who we are and how we operate:
Trust:
- Trust is the cornerstone of our interactions, both within our team and with our partners and stakeholders.
- We prioritize building and maintaining trust through transparency, accountability, and integrity.
Openness:
- We cultivate a culture of openness where ideas are welcomed, and communication flows freely.
- Openness fosters collaboration, innovation, and a supportive environment where everyone's voice is heard.
Growth:
- We embrace the principle of continuous growth, valuing the development of our team members and the advancement of our organization.
- Our commitment to growth extends to personal and professional development, ensuring that every individual and the organization as a whole thrives.
Confidentiality:
- We recognize the importance of confidentiality in building trust and safeguarding sensitive information.
- Upholding confidentiality is a key element of our commitment to maintaining a secure and trustworthy environment.
CANDIDATE REQUIREMENTS:
- Attention to Detail – Ability to meticulously manage event logistics, administrative tasks, and data entry, ensuring accuracy and precision in all aspects of the role.
- Verbal communication – Ability to listen and communicate messages, ideas, thoughts and feelings to others.
- Written communication – Ability to write emails, social media content, blogs, newsletters, press releases, etc. with correct grammar/spelling and clear message.
- Strategic and analytical – Ability to see the big picture and analyze data to set strategic goals and plans.
- Professional – Ability to honor confidentiality of membership and be able to establish successful working relationships with membership, prospects and vendors.
- Positive and proactive – Ability to self-start and face challenges with a positive attitude. Bring issues to the attention of the Executive Director.
- Customer service – Ability to interact with and assist membership inquiries via phone, email and in person. Maintain a friendly demeanour and work hard to solve membership issues and answer questions.
- Emotional Intelligence – Ability to be self-aware and recognize and respond appropriately to the emotions and actions of others.
- Organized – Ability to balance several projects at once and maintain attention to detail.
- Creative – A desire to be creative in both written word and graphic design.
Looking to mingle with some of Chicago’s CEO’s?
The Entrepreneur and Family Business Council at DePaul University is a not for profit that works with family business owners to support them, their business and their family! We believe that closely held businesses benefit from the shared experience of their peers. We provide educational opportunities and create an environment that is open, trusting and confidential for them through our Forums.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Application Question(s):
- Can you describe a time when your attention to detail prevented a major issue? What steps did you take to ensure accuracy?
- How do you stay organized and ensure accuracy when managing multiple tasks and deadlines?
- Have you ever planned and coordinated an event? If yes, describe the most complex event you managed, including the logistics, budget, and outcome.
- EFBC values trust, openness, growth, and confidentiality. Which of these core values resonates with you the most, and how have you demonstrated it in a previous role?
Work Location: Hybrid remote in Chicago, IL 60604
