PATIENT SERVER (FULL TIME and PART TIME)
TouchPoint
- We are hiring immediately for part time PATIENT SERVER positions.
- Address: Ascension Health St Francis - 929 North St Francis, Wichita, KS 67214. Note: online applications accepted only.
- Schedule: Part time schedule. Days and hours may vary; evenings and weekends are included. More details upon interview.
- Requirement: Previous customer service experience is preferred.
- Pay Range: $15.00 per hour to $17.00 per hour.
Summary: Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.
Essential Duties and Responsibilities:
- Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
- Takes patients menu selections prior to each meal.
- Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
- Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
- Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
- Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
- Retrieves trays from patients' rooms.
- Maintains accurate and current information for each patient on assigned unit(s).
- Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
- Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
- Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
- Contributes to patient satisfaction goals by providing quality service.
- Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
- Maintains a clean, sanitary working environment.
- Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
- Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
- Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
- Utilizes equipment in performing job functions according to department's safety procedures.
- Follows facility and departmental safety policies and procedures to include incident reporting.
- Follows facility and departmental infection control policies and procedures.
- Follows the facility's protocols for Hazardous Materials and Waste Program.
- Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.
- Performs other duties as assigned.
Qualifications:
- Ability to lift and/or move up to 100 pounds.
- Computer technical skills to operate hospital systems.
- Excellent verbal and written communication skills.
Associates at Touchpoint are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Commuter assistance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Pet insurance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
