The right team changes everything. We’ve built one. Now we’re adding to it.
At Jeffrey Kwong Orthodontics, our front desk isn’t just an administrative role; it’s the heartbeat of the patient experience. You’re the first impression. The warm handoff. The reason a nervous first-time patient leaves feeling like they’re in good hands.
We’re a collaborative, growth-minded orthodontic practice in El Dorado Hills, and the people who flourish here are the ones who lead with professionalism, take pride in their craft, and bring focused, purposeful energy to the team every single day.
Your Schedule
Current:
Mon, Tue, Wed: 8:00am – 5:00pm | 1-hour 10 min lunch
Thu: 7:00am – 4:00pm | 1-hour lunch
Fri: 8:00am – 4:00pm | 1-hour lunch
Summer (mid-May through mid-August):
Mon, Wed: 8:00am – 5:00pm | 1-hour lunch
Tue, Thu: 7:00am – 3:30pm | 40-minute lunch
Fri: 8:00am – 4:00pm | 1-hour lunch
Full-time, 35–40 hours/week.
What You’ll Do
- Be the first smile patients see; in person and on the phone
- Schedule appointments and manage front desk flow with care and precision
- Respond to patient texts and emails in a timely, friendly manner
- Verify insurance and handle basic payment processing
- Participate in team marketing initiatives and patient appreciation events
- Work alongside a clinical team that communicates well and has each other’s backs
What We Offer
- Medical stipend, retirement plan, PTO, paid holidays, and sick pay
- Orthodontic treatment perks for you and your family
- Production-based bonus opportunity; strong performance has real earning upside
- Continuing education and shadowing opportunities
- A team culture built on trust, focus, and genuine care for patients and each other
Who We’re Looking For
Two or more years of front desk or administrative experience in a medical, dental, or professional setting. You’re comfortable on the phone and enjoy the challenge of a busy schedule. You type 40+ WPM, adapt to new software quickly, and stay organized when the pace picks up.
We’re a team of professionals who genuinely enjoy working together, but our shared focus is always on the patient in front of us. If you thrive in an environment where respect is earned through the quality of your work and how you treat the people around you, this is your kind of place.
Orthodontic or dental experience is preferred but not required; we will train the right person. What we can’t train is professionalism, initiative, and genuine care for people.
This role may not be the right fit if: You struggle in fast-paced environments, need close supervision to stay on track, or find it difficult to keep your professional focus when things get busy. We’ve built something worth protecting and we’re intentional about who joins us.
El Dorado Hills, CA 95762 — In-person only.
If you’re looking for a team that will push you to grow and genuinely appreciate the effort you bring — this is it.
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Job Type: Full-time
Pay: $22.00 - $29.00 per hour
Benefits:
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Uniform allowance
Experience:
- Dental receptionist: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
- Phone etiquette: 2 years (Preferred)
Language:
Ability to Commute:
- El Dorado Hills, CA 95762 (Required)
Work Location: In person
