The role of the Delivery Driver/Team Member is to serve guests by delivering a quality customer experience with a welcoming and friendly attitude while ensuring that the food presentation, packaging and quality is top level for every Guest interaction. This role is a critical piece of our daily operation and controls the speed and friendliness of service we provide to our guests within the store and at our guest’s home and/or business. You will be a member of the Chick-fil-A family and will help uphold our high standards of presentation, service, and care. The ideal candidate must be able to execute Chick-fil-A hospitality with our guests in a caring way. Clear and excellent communication skills via our delivery app are paramount to help us continue to meet our guest's expectations outside of the Restaurant.
Responsibilities:
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Deliver quality customer experience. (Excellent food /Guest interactions)
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Contribute a positive attitude to staff morale
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Prepare, assemble and serve products
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Courteously greet guests, take orders, explain and suggest menu items
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Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
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Maintain a well-groomed and clean appearance
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Must be able to stand for extended periods of time
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Deliver quality products to our guest’s front door and/or workplace
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Execute safe driving best practices when operating delivery vehicles for meal deliveries with a sense of urgency
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Ensure customer satisfaction by protecting and upholding our brand at all times as you attend to customer concerns as they arise on a delivery
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Maintain Operational Excellence in vehicles and delivery assembly area (cleanliness, speed and accuracy, taste of food, and attentive & courteous) at all times
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Other duties as assigned
Qualifications and Requirements:
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Must be at least 21 years of age upon hire date
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Must have a working smartphone with a data plan and GPS
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Must have a valid state-issued driver's license
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Must provide a Current driving record for review upon hire date
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Dependable
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Servant Spirit with a strong sense of stewardship
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Honesty/Integrity
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Ability to multi-task and work at a fast pace
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Ability to work in a Team Environment
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Ability to use good judgement while operating any company vehicle
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Display courteous, safe, and proper driving etiquette at all times
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Prior restaurant | customer service experience and delivery experience is not required but is preferred.
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Must be able to lift up to 25lbs
Our Benefits Include:
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No experience necessary
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Competitive Pay
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Delivery Tips added to payroll (Tips are never guaranteed)
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Scholarship Opportunities
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Flexible scheduling (and closed on Sundays)
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Advancement Opportunities
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Employee Meal Program
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay:
Benefits:
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Referral program
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401(k)
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Employee discount
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Paid training
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Flexible schedule
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
