Location
Fargo Southpointe
Job Description:
Location: Fargo Southpointe
Schedule: In-Office
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Monday - Friday: 3:00 PM – 6:15 PM (closing – Thursdays off when a Saturday is worked.)
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Rotating Saturdays: 8:45 AM - 12:30 PM (earn an additional +$5/hour for Saturdays!)
Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Fargo Southpointe Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.
Responsibilities:
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Create a warm, helpful experience by assisting customers with everyday banking transactions
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Build relationships by identifying ways to make banking easier and more rewarding
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Open new accounts and educate customers on products and services that fit their needs
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Balance cash drawer and maintain accuracy
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Follow all service, security, and compliance guidelines
Experience:
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High school diploma or equivalent
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1–2 years of experience in customer service, retail, cash handling, or sales preferred
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Strong attention to detail and a commitment to doing things right
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A positive, upbeat attitude and a genuine desire to help others
Compensation & Benefits:
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Pay Range: $17.75-$18.75 per hour
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Saturday Differential Pay: +$5/hr
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Guaranteed 15-19 hours per week
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Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.
EOE/including Disability/Vets
Member FDIC
