Job Description: We are seeking a motivated, experienced customer support professional with strong attention to detail, the ability to manage and analyze data, and a proven ability to deliver results in a fast-paced environment.
Responsibilities:
· Communicate effectively with customers and respond to inquiries in a timely, professional manner.
· Demonstrate strong written and verbal communication skills.
· Receive and enter customer orders, coordinating with production to ensure customer schedules are met on time.
· Analyze data to support informed decisions related to scheduling customer orders.
· Prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
· Use Microsoft Office applications, including Excel, Word, and Outlook, proficiently.
· Apply strong problem-solving and analytical skills to support customer and production needs.
· Contribute to a collaborative team environment with a positive, professional work ethic.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
