Team Leader / Salon Leader
Are you the type of leader who inspires people to perform at their best while also ensuring the business succeeds?
We are seeking an exceptional Team Leader who understands that great businesses are built through great people. This role is for someone who can coach, motivate, and develop a team while also maintaining accountability, operational excellence, and strong financial performance.
This is not a desk-management position. We are looking for a hands-on leader who enjoys being in the business, coaching people daily, solving problems, celebrating wins, and helping a talented team achieve extraordinary results.
As our Team Leader, you will serve as the coach, cheerleader, mentor, and business partner for your team. You will create a positive culture where people feel valued, challenged, and inspired to reach their full potential. At the same time, you will confidently hold team members accountable to the standards and performance expectations that drive a successful business.
Key Responsibilities:
- Lead, inspire, and develop a high-performing team.
- Recruit, interview, hire, onboard, and train new team members.
- Create a culture of teamwork, positivity, professionalism, and growth.
- Coach team members to achieve both personal and professional goals.
- Hold team members accountable to company standards and expectations.
- Monitor key business metrics and ensure goals are achieved.
- Drive productivity, retention, client satisfaction, and profitability.
- Ensure every guest receives an exceptional client experience.
- Identify opportunities for improvement and implement solutions.
- Conduct regular coaching conversations, performance reviews, and development planning.
- Partner with ownership to execute business objectives and strategic initiatives.
The Ideal Candidate:
- Naturally leads, motivates, and influences others.
- Balances encouragement with accountability.
- Has proven success recruiting, hiring, and developing talent.
- Understands business metrics and how to improve performance.
- Is highly organized, proactive, and results-oriented.
- Possesses excellent communication and conflict-resolution skills.
- Takes ownership and treats the business as if it were their own.
- Thrives in a fast-paced, service-oriented environment.
- Is passionate about helping people grow and succeed.
What Success Looks Like:
- A motivated and engaged team.
- Strong retention of both clients and employees.
- Consistently exceptional client experiences.
- Achievement of performance goals and profitability targets.
- A positive, growth-focused culture where team members reach their full potential.
If you are a leader who loves developing people, building culture, driving business success, and making a meaningful impact on the lives of your team members, we'd love to hear from you.
One additional phrase that may resonate with the type of leader you're seeking is:
"We are looking for someone who can be both a coach and a scorekeeper—celebrating successes, developing talent, and ensuring the team consistently achieves the standards and results required for a thriving business."
Pay: $23.06 - $27.78 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
