Tom Kadlec Kia | Rochester, MN
Tom Kadlec Kia has proudly served the Rochester community since 1979. As our customer base continues to grow, we are looking for a professional Service Advisor who takes pride in delivering exceptional customer experiences while helping customers properly maintain their vehicles.
This is an opportunity to join a busy, well-supported service department where advisors can build strong relationships with customers and develop a long-term career.
If you thrive in a fast-paced dealership environment and enjoy guiding customers through maintenance and repair decisions with honesty and clarity, we encourage you to apply.
Income Potential: $60,000 – $90,000+ annually (base + performance incentives)
- High-volume service department with strong customer retention
- Advisors typically manage 15–20 repair orders per day
- Supported by experienced technicians and organized shop processes
- Established customer base and consistent service traffic
- Position open due to continued service department growth
If you are currently a Service Advisor but feel limited by technician capacity, inconsistent traffic, or lack of support, this could be the opportunity you’ve been looking for.
- Serve as the primary contact between customers and the service department
- Listen carefully to customer concerns and document them accurately
- Recommend maintenance and repairs based on manufacturer guidelines, mileage, and vehicle condition
- Prepare accurate repair estimates for parts and labor
- Communicate clearly with technicians and customers throughout the repair process
- Provide timely updates so customers feel informed and confident in the work being performed
- Review completed repairs with customers and ensure total satisfaction
- Previous automotive service advisor experience preferred
- Strong communication and organizational skills
- Ability to manage multiple repair orders and customers simultaneously
- Professional demeanor and customer-first attitude
- Ability to confidently present recommended services and maintenance
- Valid driver’s license required
Tom Kadlec Kia is a dealership that believes in investing in people and building long-term careers. Our team takes pride in doing things the right way while continuing to grow and improve every year.
Benefits Include
- 401(k) with company match (Traditional & Roth options)
- Generous paid time off
- Medical, dental, and vision insurance
- Employer-paid life insurance
- Short-term and long-term disability coverage
- Critical illness and accident insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- 24/7 Employee Assistance Program
- Employee discounts on vehicles, service, and parts
- Financial planning resources
- Paid training and career development
- Opportunities for advancement within the organization
Closed on Sundays — dedicated time off for rest and family
If you are a motivated professional who enjoys helping customers while being part of a strong team, we encourage you to apply today.
Tom Kadlec Kia — Serving Rochester since 1979
