POSITION SUMMARY
The Field Sales Representative is the primary revenue driver for both wildlife and pest control services at Network Pest Control. This role combines field-based wildlife inspections and closing with active self-generated lead development — including cloverleafing adjacent properties when schedule permits, door-to-door canvassing during available field time, and daily outbound calls from prior customer and lead lists. In the office, this rep manages their open pipeline, follows up on all unsold opportunities, and converts inbound pest control inquiries into recurring service agreements. Every hour of this rep's time is pointed at one thing: generating and closing revenue across both service lines.
ABOUT NETWORK PEST CONTROL
We are Network Pest Control. We provide professional wildlife management, pest control, and exclusion services across Northwest Arkansas and Southwest Missouri, and we are growing rapidly. Our mission is to protect properties and enhance peace of mind through effective, humane, and long-term solutions.
We are Aligned and Transparent in our pursuit to help every team member reach their personal, professional, and financial goals through the work we do together. Our core values guide every hiring and leadership decision: Aligned, Transparent, Accountable, Adaptable, Results-Oriented, and Networked.
PERFORMANCE OBJECTIVES
The following objectives define success in this role, listed in order of priority:
- Conduct thorough residential and commercial wildlife inspections — identify entry points, wildlife activity, structural damage, and recommended solutions. CompanyCam projects are created by the office at booking; take photos of all exterior entry points, interior findings, and areas of concern before leaving the property. No inspection is complete without full CompanyCam documentation.
- Present two proposal options at every wildlife inspection — a full exclusion scope and a partial exclusion scope — priced to achieve a minimum 50% gross margin. Both options must be clearly presented before leaving the property.
- Close wildlife contracts on-site when possible. If not signed on-site, send the written contract to the customer the same day. No contract sits unsent overnight — ever.
- Cloverleaf adjacent properties when time permits after an inspection — when schedule allows, knock a minimum of 2–4 neighboring homes to introduce NPC services. Knocking more is a bonus. Document all doors knocked and any leads generated in the daily activity log.
- Convert inbound pest control inquiries into active service agreements — present Bronze, Silver, Gold, and Platinum plan options, explain the barrier system and warranty structure, and close the sale on the call. Set up card on file and autopay before ending the interaction.
- Conduct outbound calls daily from prior customer lists, lapsed accounts, and open lead lists in PestAI — minimum daily outbound activity targets set by Craig. Every contact attempt is logged in PestAI with date, outcome, and next step.
- Execute door-to-door canvassing in target zones during down time between inspections or when the inspection calendar has open blocks — door-to-door is never wasted time.
- Follow up every business day on all open and unsold proposals — one documented touch per day, every day, until the customer commits or is formally abandoned. No open proposal goes beyond 48 hours without documented follow-up in PestAI.
- Manage the PestAI/GHL pipeline in real time — enter the sale value at inspection, move to Estimate Sent same day, move to Sold the same day a job closes. Pipeline must reflect real-time status at all times.
- Hand off every sold wildlife job to the office and field team with a complete, accurate work order in Fieldwork — scope, materials, access notes, customer expectations, and special conditions — before the crew is dispatched.
- Port every new customer accurately into Fieldwork at the point of sale — name, address, phone, email, tax rate, and card on file. No data errors.
- Request a Google review from every customer at close of every completed job. Document the request in the daily activity log.
- Identify and present pest control add-on program opportunities to active wildlife customers at time of sale or during follow-up.
- Document all inspections, proposals, notes, follow-up activity, and outcomes in Fieldwork and PestAI the same day they occur.
- Complete a minimum of 15 minutes of Cardone University sales training every business day — log completion and apply learnings to active sales conversations.
- Ensure humane treatment of all wildlife and full compliance with Arkansas wildlife regulations and NPC ethical standards.
- Performs other duties as assigned.
KEY COMPETENCIES
High performers in this role demonstrate:
- Hunter mentality — does not wait for leads to come in; actively creates pipeline through field activity every single day
- Solution-based selling — presents two clear options and guides the customer to a confident decision
- Wildlife inspection knowledge — can identify entry points, species activity, structural vulnerabilities, and scope the correct remedy
- Gross margin awareness — prices wildlife jobs to protect profitability, not just to close
- Pest control product knowledge — can present and close all four NPC service tiers confidently
- Cloverleaf execution — knocks adjacent homes when schedule permits; treats every neighborhood as a potential pipeline opportunity
- Follow-up persistence — contacts every open proposal every business day without exception or reminders
- Pipeline discipline — PestAI reflects real-time deal status at all times, zero backlog on updates
- Outbound call confidence — comfortable making high-volume outbound calls without hesitation or call reluctance
- Customer education and expectation management — sets up the job correctly so the field team can deliver exactly what was sold
- Data accuracy — everything entered in Fieldwork and PestAI is correct, complete, and on time
- Self-management — organizes field time, office time, and follow-up without requiring daily direction
- Accountability to metrics — owns the number, tracks activity, and reports results without being chased
- Commitment to ongoing sales development through Cardone University
COMPENSATION
This role is compensated with an hourly base wage plus performance-based commissions as outlined in the NPC Full-Time Sales Commission Plan. Key elements include:
- Hourly base rate (see offer letter for rate)
- Commission on all wildlife jobs closed — percentage per NPC Full-Time Sales Commission Plan
- Commission on pest control service agreements closed (inbound and self-generated)
- Self-Generated Lead Bonus — additional per-agreement incentive for pest control agreements generated through cloverleaf, door-to-door, or outbound call activity
- Google Review Bonus — bonus paid per documented review request submitted (amount per NPC commission plan)
- Reactivation Bonus for returning lapsed customers to active service
All commission terms, payout timing, and documentation requirements are detailed in the NPC Full-Time Sales Commission Plan provided at onboarding.
EDUCATION & EXPERIENCE
- High School Diploma or GED required
- 2+ years of outside sales, field sales, or door-to-door sales experience strongly preferred
- Experience in home services, pest control, wildlife, or a related trade preferred
- Demonstrated ability to self-generate leads — not solely dependent on inbound volume
- State pest control or wildlife control license required (or ability to obtain within 90 days of hire)
- Valid driver's license with a clean driving record required
- Technology proficiency — ability to learn Fieldwork, PestAI/GHL, CompanyCam, and Google Drive
PHYSICAL REQUIREMENTS
This role combines field and office work in a high-activity environment. In the field, the employee will stand, walk, knock doors, climb ladders, crawl in confined spaces, and work at heights including roofs and attics. Work occurs indoors and outdoors in varying temperatures and conditions, including extreme summer heat, dusty or damp environments, and uneven terrain. The role includes lifting and carrying equipment, daily driving throughout Northwest Arkansas, and extended periods of door-to-door canvassing on foot. In the office, the role requires extended periods of sitting, computer use, and phone communication managing multiple platforms simultaneously. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
BENEFITS
- Healthcare Membership: 100% employer paid
- Paid Holidays
- Paid Time Off (PTO) Program
- Company Vehicle (field use)
- Fuel Card
- Cardone University Access — company-paid ongoing sales training; minimum 15 minutes daily required
- Sales Commission Program (see NPC Full-Time Sales Commission Plan)
- Performance-Based Incentive Eligibility
- Leadership and Advancement Opportunities
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Network Pest Control recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
Pay: $60,000.00 - $130,000.00 per year
Benefits:
- Company car
- Paid time off
- Paid training
- Professional development assistance
- Referral program
Experience:
- Field sales: 1 year (Required)
- Door-to-door: 1 year (Preferred)
Work Location: In person
