Job Summary
We are seeking a highly organized and professional Receptionist/Secretary to join our team in our East Syracuse location. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong administrative skills, proficiency in office management, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and assist clients, vendors and visitors in a friendly and professional manner.
- Manage a multi-line phone system, handling incoming calls, directing them appropriately, and taking messages as needed.
- Perform data entry tasks, ensuring accurate record-keeping and filing of documents.
- Maintain office organization through effective filing systems and calendar awareness.
- Provide administrative support including typing correspondence, proofreading documents, and managing office supplies.
- Utilize QuickBooks for basic bookkeeping tasks as required.
- Assist with customer support inquiries, providing information and resolving issues promptly.
- Collaborate with team members to ensure smooth office operations and efficient workflow.
- Handle confidential information with discretion while maintaining compliance with privacy regulations.
Qualifications
- Previous experience in a receptionist or clerical role with knowledge of the flooring industry is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) applications is essential.
- Strong computer literacy with the ability to learn new software quickly; familiarity with QuickBooks is advantageous.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Bilingual candidates are encouraged to apply; strong communication skills are required for effective interaction with diverse clientele.
- Demonstrated customer service experience with a focus on providing high-quality support.
- Strong time management skills to prioritize tasks effectively within a busy environment.
- Ability to maintain professionalism and phone etiquette at all times while representing the organization positively. Join our team as a Receptionist/Secretary where your contributions will be valued, and your skills will help shape our client interactions!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person
