Medical Office Front Desk
Job Type
Full-time
Jacksonville, FL North Florida Surgeons- River City ENT
Description
River City ENT is currently hiring for a in-office Medical Office Front Desk. We are looking for a highly capable and personable medical office specialist to assist us with day-to-day administrative tasks at our healthcare facility. In this role, you will be responsible for scheduling appointments, obtaining patient information, and verifying medical insurance information. To ensure success, the medical office specialist should possess experience in medical office administration and the ability to interact with patients.
Medical Office Front Desk Responsibilities:
- Answering calls, as well as welcoming and assisting patients and visitors.
- Scheduling and confirming appointments, tests, treatments, and other procedures.
- Obtaining and updating patients' personal and health information.
- Creating and maintaining electronic health records.
- Preparing patients' files for consultation and evaluation.
- Managing inquiries and relaying messages about scheduling, referrals, and prescription refills.
- Verifying medical insurance information, as well as mediating between patients and medical insurers.
- Collecting co-payments from patients and following up on medical insurance claims.
- Entering payment information into an electronic billing system.
Medical Office Front Desk Requirements:
- Proficiency in integrated electronic health record and medical billing software, such as Athena
- A minimum of 1 years of experience in a similar role.
- Knowledge of basic medical terminology and inventory management.
- Experience in maintaining patient files and updating electronic health records.
- Experience in processing payments and medical insurance claims. (1 year)
- Exceptional ability to create a welcoming and patient-centered environment.
- Ability to answer calls, schedule appointments, obtain patient information, and relay messages.
- Ability to verify medical insurance information.
- Excellent organizational and communication skills.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Jacksonville, FL 32258 (Required)
Ability to Relocate:
- Jacksonville, FL 32258: Relocate before starting work (Required)
Work Location: In person
