Company Overview
Everdry Waterproofing is the Nation's Largest Waterproofer, dedicated to providing top-notch residential basement waterproofing and foundation repair services. Our mission is to educate homeowners through free inspections and offer tailored solutions that enhance their homes and improve their quality of life.
Summary
As an Appointment Coordinator at Everdry Waterproofing, you will be pivotal in managing customer interactions and scheduling appointments for our expert team. This role is essential in ensuring that homeowners receive timely service and support, aligning with our commitment to quality and customer satisfaction.
Responsibilities
- Manage incoming calls and inquiries from potential customers regarding waterproofing services.
- Schedule appointments for inspections and consultations with the appropriate team members.
- Maintain accurate records of customer interactions and appointment schedules.
- Provide exceptional customer service by addressing questions and concerns promptly.
- Coordinate with field staff to ensure timely follow-ups and service delivery.
- Assist in educating customers about our services during initial calls.
Qualifications
- Proven experience in a customer service or administrative role, preferably in a related field.
- Strong phone etiquette skills to communicate effectively with clients.
- Excellent organizational skills to manage multiple schedules efficiently.
- Ability to maintain accurate records and handle sensitive information responsibly.
- Familiarity with office software and scheduling tools is a plus.
- A proactive attitude towards problem-solving and customer satisfaction.
If you are ready to make a difference in homeowners' lives by coordinating essential services, we invite you to apply today and join our dedicated team at Everdry Waterproofing.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Fairfield, OH 45014: Relocate before starting work (Required)
Work Location: In person
