WE'RE HIRING A PATIENT COORDINATOR!
Company: The Wellness Way Escanaba
Job Type: Part-Time (Approx. 24-28 hours/week)
Office Schedule: Monday & Thursday 8:30-6:00, Friday 8:30-1:00
Position Overview:
The Wellness Way Escanaba is seeking a highly organized, personable, and proactive Patient Coordinator to serve as the first point of contact for our patients. Dependable attendance is required. This role is essential in creating a welcoming, efficient, and supportive experience while ensuring smooth day-to-day operations within the clinic.
Key Responsibilities:
- Schedule and manage patient appointments; including new patient onboarding and follow-ups
- Answer phone calls, texts, and emails in a timely and professional manner
- Greet patients and create a positive & welcoming environment
- Maintain accurate patient records and update information as needed
- Coordinate patient flow to ensure efficient use of provider time
- Process payments, verify basic insurance information (if applicable), and handle billing inquiries
- Communicate clearly with patients regarding appointments, protocols, and next steps
- Order and maintain inventory of lab work supplies and supplements
- Track inventory levels and ensure timely reordering to avoid shortages
- Maintain a clean, organized, and welcoming clinic environment, including light cleaning duties
- Water and care for plants within the clinic
- Restock supplies and keep all areas of the clinic prepared for daily operations
- Assist with administrative tasks such as filing, scanning, and general office organization
- Support the clinical team with day-to-day operations as needed
Qualifications:
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Ability to thrive in a fast-paced, team-oriented environment
- Detail-oriented with strong follow-through
- Comfortable using computers, scheduling systems, and office software
- Experience with Adobe (PDF editing, document management) and Microsoft Office Products
- Previous experience in a medical, wellness, or customer service setting preferred but not required
What We’re Looking For:
- Someone who is proactive and takes initiative
- A team player who can also work independently
- A positive attitude with a passion for helping others
- Alignment with The Wellness Way philosophy and approach to health
To Apply:
Submit your resume and why you’d be a great fit for The Wellness Way – Escanaba!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Work Location: In person
