Job Overview
Animal Aid Spay and Neuter Clinic is looking for an assistant practice manager. Experience is preferable but not required. We are seeking a friendly and helpful team member to work in partnership with our lead office manager to assist in the daily tasks of business operations. Candidate must have leadership abilities, communication skills, and be willing to work in a fast-paced environment with shifting task requirements, while maintaining a friendly demeanor. We need a helper who can remain calm and sympathetic in sometimes stressful situations.
Duties
- Manage front desk operations, including greeting visitors, answering multi-line phone systems, and directing calls with professional phone etiquette
- Patient check-in and triage
- Supervision of team members
- Explaining veterinary procedures to pet owners
- Oversee office supplies inventory, procurement, and filing systems to ensure seamless access to necessary resources
- Coordinate calendar management for patient appointments
- Handle client and patient record entry, proofreading, and clerical tasks such as filing, document preparation, and record keeping with accuracy and attention to detail
- Calculate daily charges and process payments
- Provide excellent customer support by responding promptly to inquiries and assisting clients or visitors as needed
- Maintain a clean, organized office environment while managing administrative projects that enhance overall efficiency
- Skills
- Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced setting
- Excellent communication skills, demonstrating professionalism and clarity
- Experience with office management systems, multi-line phone systems, and clerical procedures
- Ability to handle sensitive information discreetly while maintaining confidentiality
- Demonstrated time management skills with the capacity to juggle multiple responsibilities efficiently
- Familiarity with office equipment operation including printers, scanners, and fax machines
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Retirement plan
Work Location: In person
