ESSENTIAL FUNCTIONS:
The primary responsibilities and duties of the VA are, but not limited to:
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Must be punctual and work as scheduled and assist with all opening and closing procedures with fellow team members.
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Offer a high level of prompt and friendly service to each and every customer.
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Promote products and store events, keeping our customers informed of product promotions, relevant classes and educational opportunities at the store.
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Use product knowledge, product information and available resources to educate customers and assist them in making product selections that are right for them.
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Receive, and unload product orders when assigned by the DM.
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Create and maintain department displays showing accurately priced merchandise.
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Maintain vitamin department inventory at levels set by the Store Manager (“SM”) and the DM.
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Maintain vigilance for potential shoplifting.
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Seek out and assist customers to provide product information assistance when not busy with other customers.
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Ensure vitamin department remains properly faced and fronted throughout the day paying particular attention to code dates.
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Seek out opportunities for on-going supplement industry education both in-store and on your own.
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Any other duties as may be assigned by the DM, SM or manager in charge.
Pay Rate based on Experience
QUALIFICATIONS:
Minimum of a High School Diploma or General Educational Development (“GED”)
Experience:
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Minimum one year experience within the vitamins and supplements industry.
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Operating a cash register and processing payments.
Knowledge:
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Strong working knowledge of vitamins and supplements and their applicable use.
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Basic knowledge of POS systems.
Skills & Abilities:
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Exceptional interpersonal and customer service skills enabling effective interaction with customers, vendors and clients.
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Ability to perceive the needs of customers, vendors and others through conversational interaction.
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Demonstrate good judgment in resolving customer and vendor problems.
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Maintain cooperative working relationship with all employees.
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Eager to learn and willing to assist in other departments.
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Has a passion for healthy living.
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Ability to prioritize assigned tasks.
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Strong attention to detail.
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Ability to multitask.
Working conditions:
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Varied hours / days / weekends
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Standing for long periods
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Manual dexterity in operating cash register
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Lifting up to 50lbs