Home Health Coordinator/Scheduler is responsible for ensuring efficient scheduling of patient visits, coordinating staff assignments, and maintaining clear communication between the clinical team. This role supports the overall delivery of high-quality home health services by managing the daily schedule, tracking visit compliance, and ensuring patients receive care in a timely and organized manner. The coordinator acts as the central communication hub for the home health/therapy team, balancing clinical needs, staff availability, and patient preferences.
Scheduling & Coordination
- Develop, maintain, and adjust daily and weekly staff schedules to meet patient care needs.
- Assign appropriate clinicians to cases based on skills, licensure, and availability.
- Monitor visit frequency and ensure compliance with physician orders and regulatory requirements.
- Track cancellations, missed visits, and reschedules, ensuring timely follow-up.
- Coordinate with intake staff for new admissions and ensure smooth onboarding into schedules.
Communication & Support
- Serve as the primary point of contact for home health office and therapy staff regarding schedule changes or visit updates.
- Maintain positive working relationships with home health and therapy team.
Operational Support
- Provide coverage for incoming referrals, triage scheduling-related inquiries, and escalate clinical concerns as needed.
- Participate in daily or weekly team meetings to review caseload, staffing, and scheduling priorities.
- Assist with training new staff on scheduling procedures and systems.
- Contribute to operational efficiency and patient satisfaction by identifying and implementing scheduling improvements.
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Healthcare
- Life and Disability
- Retirement and Finance
- 401k (including company-match)
- Financial Planning Services
- Career Growth
- Employee Discounts
- Reward Programs
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
