Lead Keyholder - Jersey Shore Factory Store -Full Time
We are ZWILLING J.A. Henckels, a leader in cutlery, cookware, and so much more. Driven by our passion for perfection for over 290 years. We want to hear from you if you are positive, outgoing, and enthusiastic, and love interacting with consumers. We seek individuals who have a passion for food & cooking.
ZWILLING is looking for a Lead Keyholder to join our retail sales team. The ideal candidate should be a results-driven, self-motivated, team player, with a strong focus on customer service, leading by example, and a culinary passion!
As a Lead Keyholder, you will play a pivotal role in daily store operations, supporting inventory management, mentoring team members, and ensuring every customer enjoys an exceptional in-store experience. If you are motivated to drive sales, foster a positive team environment, and uphold ZWILLING’s legacy of quality and innovation, we invite you to join our global brand.
In this role, you can be expected to do the following:
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Lead and support the team during shifts, including opening/closing, POS oversight, and shift‑change meetings.
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Partner with the Store Manager on daily operations, maintenance, sales strategies, and community engagement.
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Deliver exceptional customer service, execute product demos, and support special events.
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Assist with supervising store operations, ensuring policy compliance, and maintaining optimal inventory through replenishment, shipment processing, and inventory prep.
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Build strong customer and internal relationships while mentoring, training, and recognizing Sales Associates and Keyholders.
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Support recruiting, hiring, onboarding, and development efforts.
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Contribute to store communications, including team updates and regular store meetings.
Qualifications and Skills
Benefits:
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Seven paid sick days per calendar year
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Competitive compensation
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Generous employee discount
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Tuition reimbursement
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Fun and engaging work atmosphere with incentives, contests, and opportunities to earn ZWILLING products
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Medical, dental, and vision benefits
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401(k) match
For nearly 300 years, ZWILLING has delivered premium products that enrich the lives of both professional and home chefs worldwide. Originally established as a cutlery brand, ZWILLING has expanded to include cookware, kitchen tools, tabletop, small electrics, and personal care items. Tradition, quality, innovation, and craftsmanship are the core of our success. Today, ZWILLING is an international industry leader with products available in over 100 countries. Our continued innovation includes the acquisition of globally respected heritage brands—Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan)—ensuring customers have access to the finest kitchen products from around the world.
