Part-Time Patient Care Coordinator
Location: Irvine, CA
Schedule: Monday–Wednesday, day shift
Compensation: $19–$20 per hour, depending on experience
About NuBella Med Spa
NuBella Med Spa was founded in 2018 by Nurse Practitioner Brandy Casey with a commitment to exceptional patient care and beautiful, natural-looking results.
Our mission is to support and enhance each patient’s natural beauty through a customized, personal experience that empowers confidence from within. Our highly trained team combines clinical expertise with an artistic eye to help every patient feel comfortable, cared for and confident in their treatment plan.
The Opportunity
NuBella Med Spa is growing, and we are looking for a warm, polished and highly organized Patient Care Coordinator to join our team.
As one of the first and last people our patients interact with, you will play an important role in creating an elevated, welcoming experience from the initial phone call through post-appointment follow-up. The ideal candidate is friendly, dependable, detail-oriented and comfortable balancing multiple priorities in a fast-paced environment.
Key Responsibilities
- Welcome patients and create a positive, professional experience
- Schedule, confirm and coordinate patient appointments
- Complete new-patient registration and maintain accurate patient information
- Check patients in and out and process payments
- Answer phones, respond to emails, take messages and route inquiries appropriately
- Follow up with patients regarding appointments and outstanding needs
- Prepare patient materials before appointments
- Reinforce practitioner-provided instructions and direct clinical questions to the appropriate provider
- Assist with inventory organization and tracking
- Develop a working knowledge of NuBella’s services and treatment offerings
- Support the team with administrative projects and other responsibilities as needed
What We’re Looking For
- A warm, positive and professional personality
- Exceptional customer service skills in person, over the phone and through email
- Strong written and verbal communication skills
- Excellent organization, attention to detail and multitasking abilities
- Dependability, punctuality and reliable transportation
- Ability to remain calm and solutions-focused in a fast-paced environment
- A collaborative attitude and willingness to support the entire NuBella team
- Availability to work Monday through Wednesday
Preferred Experience
- One year of medical office, front-desk or patient-service experience
- Experience with electronic medical record systems
- Experience in aesthetics, wellness or a luxury service environment
- Certified Medical Assistant credentials are a plus but are not required
Compensation and Benefits
- $19–$20 per hour, depending on experience
- Paid training
- Paid sick time
- Employee treatment and product discounts
- Retirement plan
- Opportunities for professional growth and advancement
Job Type: Part-time
Work Location: In person in Irvine, California
Pay: $19.00 - $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid training
- Retirement plan
Work Location: In person
