About us
Great Team Members
- We have a fun, experienced, well tenured team who enjoy their job and teammates!
- Over 20 support team members
- More then 50% of our team has been with the clinic over 10 years (including our doctors!) and several team members have been with the clinic over 20 years
- We respect all types...Introvert? That's fine! We'll honor your need for space! Extrovert? Ok! Join us for clinic activities like book club and social dinners out.
- Newer to veterinary practice? That's fine, too. We love mentoring and will help you at your pace and comfort level.
Flexible
- No after hours and no "on-call" responsibilities
- Considering part time and full time. Also willing to cross train as vet assistant if interested
- Need to schedule around home requirements/responsibilities? Don't we all! We always work hard to make sure that people are working the schedule that makes them happy...happy employees=happy clients=happy clinic.
- Typical full time schedule is 8am-5:30pm (clinic closes at 5pm) for 4 weekdays. However, we can be flexible on that. CSRs also share Saturday coverage from 8:30am–1:30pm. You can typically expect to work no more than every other Saturday, and often less frequently depending on the schedule.
- We are closed for all major holidays. Go home and spend family time!
Culture
- Well established suburban clinic with a loyal clientelle that LOVES our staff!
- Fun and friendly staff
- Privately owned with a personal feel and touch
- Committed to maintaining a positive workplace—we don't tolerate toxic behavior or unnecessary drama.
- Come check us out! The Vet Clinic East (thevetcliniceast.com) where we have Warm Hearts for Cold Noses!
Responsibilities:
- Greeting clients and their pets and making them feel welcome
- Answering phones, texts, and other client communications
- Scheduling appointments appropriately and efficiently
- Checking clients in and out
- Processing payments
- Communicating client questions and concerns to doctors and the medical team
- Obtaining and organizing medical records
- Helping clients understand recommendations, medications, follow-up care, and next steps
- Managing prescription and food requests
- Helping keep the front desk organized and running smoothly
Requirements:
- Team player! (every ad says this but we really mean it...our staff genuinely supports and helps one another!)
- Client communication skills (our clients rave about our staff and our personal touch!)
- Sense of responsibility and dedication
- Ability to laugh (life is short, lets make it fun!)
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
Work Location: In person
