Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process
Manage commercial accounts for both Sales and Service
Manage and plan commercial inventory and pricing
Establish trust among customers to establish a strong network of clientele and prospects
Provide training and support to sales staff and assist in closing deals.
Facilitate regular sales training to continue team growth
Demonstrate leadership by setting a clear vision and goals for the sales targeted performance
Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes
Drive business through a high level of involvement in day-to-day operations
Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing
Manage controllable expense elements for commercial vehicle department
Analyze business metrics to resolve shortfalls and implement action plans to elevate performance