Job Description: Facility and Community Support Staff
Monday-Friday
Benefits: Medical, Dental, Vision is available.
Paid Time Off: PTO and paid holidays
Training: CCCC provides paid on-the-job training
Location: Supports typically provided in Lock Haven and Williamsport, PA
Empower Growth. Inspire Independence. Make an Impact.
This position provides meaningful support to individuals with intellectual and developmental disabilities in both community and agency-based settings. Our Community and Facility Services are grounded in the belief that every person has the ability to grow, learn, and thrive through lifelong experiences.
If you're someone who enjoys mentoring, teaching, and encouraging others to reach their potential, this role offers a rewarding opportunity to make a lasting difference in the lives of those we serve—while growing personally and professionally.
Support, Empower, and Make a Lasting Difference
As a 1:1 Facility and Community Support Staff, you’ll play a vital role in the lives of individuals with Intellectual and Developmental Disabilities by promoting their health, safety, and overall well-being—both within our agency facility and out in the community.
This position is more than a job—it’s an opportunity to empower others through meaningful connections, skill-building, and real-world experiences. You’ll provide individualized support, help foster independence, and serve as a mentor and role model as individuals work toward their personal goals.
Your responsibilities include:
- Ensuring the health, safety, and welfare of the individuals you support
- Offering guidance, instruction, and hands-on support in both community and facility settings
- Actively identifying and facilitating opportunities for community inclusion and engagement
- Helping individuals build interests, strengths, and skills that reflect their personal goals and dreams
- Completing timely, accurate documentation that reflects progress, challenges, and evolving needs
The goal of this role is to help each individual fully experience life in their community—just as anyone would—through active participation, valued inclusion, and personal fulfillment.
If you're compassionate, dependable, and committed to making a difference, this position may be the perfect fit for you.
Essential duties and Responsibilities
- Utilize local community resources in order to promote the individual's community integration, independence, purpose, responsibility and interdependence.
- Provide services and programming to reach all individual’s abilities in their home and/or community according to their goals and objectives.
- Provide necessary current needs of the individuals based on their Service Plan.
- Perform accurate record keeping and documentation for the individuals served.
- Help individuals participate in their communities by researching and working with the individual to develop independence in the community.
- Assist individuals in becoming self-reliant and having a voice.
- Ensure the individual’s human rights, health; safety, welfare, and dignity at all times while enhancing the quality of the individuals’ everyday life are preserved.
- Assists individuals in becoming independent and building their own social networks.
- Collaborate with involved agencies, family members, natural supports, networks and other service providers independently and cooperatively with others, to foster the individuals’ independence and community integration.
- Seek out opportunities for individuals to participate in volunteer opportunities, community adult learning, training and social group opportunities.
- Provide individuals with opportunities within their community to develop community safety skills, as well as enrich their skills academically, socially, recreationally and artistically.
- Transport clients to community events, volunteering, health and fitness activities and appointments.
- Attend meetings as deemed necessary
- Will meet 24 hours of training per year.
- Adhere to the Department of Human Services and other regulatory entities.
- Works independently with minimal supervision.
Facility Essential Duties and Responsibilities:
- Adhere to the mission and Philosophy of CCCC.
- Provide Day and Community programming to reach all individuals abilities and community resources.
- Provide the necessary current needs of the individuals based on the Individual Support Plans.
- Provide services that meet the individual’s health, safety, and welfare needs.
- Perform timely and accurate record keeping and documentation on the individuals served.
- Maintain a safe clean working/program/transportation environment.
- Advocate for individuals with residential provider staff, parents, guardians, and administrators.
- Ensure that individual’s human rights, health, safety, welfare, and dignity are preserved.
- Assists individuals with direct care services which may include personal care needs such as eating, drinking, restroom and daily needs.
- Participate in the development and implementation of agency activity calendars to ensure individuals' outcomes are being met.
- Provide individual with opportunities to develop community safety skills, as well as enrich their skills academically, socially, recreationally and artistically.
- Assist the Program Specialist in preparing Individual Support Plans, program planning and assessments.
- Adhere to the rules and regulations of the Pennsylvania Department of Human Services, and the Department of Aging and other regulatory entities.
- Attend a minimum of 24 hours of training annually as well as completing mandatory trainings such as maintain certification of 1st Aid/CPR and Fire Safety.
- Attend scheduled staff meetings.
- Attend Incident Management training as scheduled and report incidents as a mandated
- Assist in transporting individuals, lifting/transfers and distributing medication to individuals
- Encourage teamwork with colleagues and individuals to promote a healthy work environment
- Follow Chain of Command in reporting issues and concerns and keep Director in the know concerning issues and significant program changes.
- Prepare and participate in program monitoring.
- Comply with all agency policies and procedures.
- Complete other duties deemed appropriate by the agency CEO.
- Adhere to all Federal, State, Local and agency guidelines regarding COVID-19 processes and procedures.
Qualifications, Knowledge, Skills and Abilities:
CCCC believes that employees will offer the highest level of services to those we serve by having the following:
· Ability to demonstrate ethical and sound professional practices by acting consistently and according to CCCC’s mission and core values.
· Ability to promote organizational and personal integrity, adhering to CCCC’s confidentiality policies and upholding trustworthiness practices by acting consistently and according to CCCC’s mission and core values
· Ability to express positive approaches, attitudes and expectations, to make sure collective and collaborative decisions that help shape the goals and objective for individuals.
· Possess creativity, initiative, and is motivated to learn and motivate others.
· Possess good ethical judgment, including the ability to evaluate, make decisions, organize, multi-task, prioritize and anticipates consequences.
· Reliable and the ability to gain collaboration across social networks and organizations.
· Possess interpersonal sensitivity (objective awareness of others, tactful interaction, ease in establishing limits).
· Ability to understand a situation, issue or problem, set priorities on a rational basis, analyze parts of a problem or situation and use analytical techniques to identify potential solutions.
· Ability to support growth and development of individuals and understanding of coaching and mentoring techniques to engage and promote individual’s potential.
· Ability to adapt personal and system changes to improve job performance, while routinely seeking constructive critical feedback to develop and cultivate job performance.
· Complete and submit all required documentation in a timely and professional manner, and accordance with CCCC policy and procedures.
· Ability to work flexible hours and locations to meet program needs.
Education. Credential and Experience:
A high school diploma or GED equivalent
Special Requirements:
Must be 18 years or older
- Must have a valid driver’s license and reliable vehicle
- Maintain and submit vehicle insurance, registration and state inspection verifications.
- Must have a physical and TB testing completed prior to employment.
- PA State Clearance Background Check/FBI Background (if applicable)
- Agree to utilize the agencies timekeeping, communication and documentation software/systems
- Drug Test when applicable
- Employment Eligibility
- Signed Confidentiality Statement
- Mandated Reporter
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. CCCC is an Equal Opportunity Employer. We maintain a drug-free workplace. We do not discriminate in services or employment on the basis of race (to include hair type, hair texture, or hair style), color, religious creed (to include all aspects of religious observances and practices, as well as belief), disability, ancestry, national origin (including Limited English Proficiency), age (40or over), sex (including pregnancy status, childbirth status, breast feeding status, sex assigned at birth, childbirth, and related medical conditions, gender identity and sexual orientation), parental/marital status, Disability (past or present receipt of disability-related services or supports), genetic information (including employee requests for, or purchase, use or disclosure of genetic tests, genetic services, or family medical history), political affiliations, veteran status, retaliation for filing, apposing or participating in a discrimination lawsuit, investigation or proceeding, interference, coercion, or threats related to exercising rights, regarding disability discrimination or accommodation or any other non-merit-based or class of persons protected by federal, state or local law.
Job Types: Full-time, Part-time
Pay: $20.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
