Job Overview
We are seeking an energetic and detail-oriented Optician to help grow our optical. In this vital role, you will manage optical operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure a smooth flow of daily activities, creating a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Duties
- Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive first impression
- Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately
- Perform data entry, filing, and maintain accurate records using Crystal PM
- Schedule appointments, manage calendars, and coordinate meetings for staff
- Handle incoming correspondence, proofread documents for accuracy, and perform clerical tasks such as photocopying and scanning
- Support office management by organizing supplies, maintaining cleanliness of the reception area, and overseeing general administrative duties
- Provide excellent customer support by addressing questions promptly and assisting with basic troubleshooting or information requests
- Be able to explain Lens and Glasses options to patients and assist them in the selection of glasses.
- Be able to verify and apply insurance benefits correctly and in a timely fashion.
Experience
- Previous office experience or clerical background is highly preferred
- Strong computer literacy with willingness to learn new systems.
- Experience with multi-line phone systems and phone etiquette in a professional setting
- Bilingual abilities are a plus to serve diverse client needs effectively
- Demonstrated organizational skills with the ability to prioritize tasks efficiently
- Optical Experience is preferred.
Join our team as a Optician where your proactive approach and excellent communication skills will help us deliver outstanding service every day. This role is perfect for someone eager to grow their administrative expertise in a vibrant environment that values professionalism, efficiency, and a welcoming attitude.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Vision insurance
Work Location: In person
