Starlight Therapy Center is currently seeking an Independent Contractor to fulfill the role of Patient Services Coordinator. This flexible, floating contractor position involves supporting both front desk and insurance-related tasks on an as-needed basis. The ideal contractor will be adaptable, self-motivated, and bring well-rounded experience in medical administration with a strong focus on customer service.
Scope of Work (Responsibilities):
- Coordinate with clinic staff to help resolve patient authorization matters
- Communicate with insurance companies to assist with referral and billing-related follow-up
- Support scheduling, patient check-in/check-out, and treatment preparation
- Adhere to clinic-provided processes and systems while maintaining independent oversight of workload
- Prepare and maintain accurate patient documentation when needed
- Complete agreed-upon assignments by designated deadlines
- Maintain professional communication with patients and clinic representatives
- Deliver work product that supports the clinic’s goals, including collection efforts
- Ensure all assigned tasks are completed independently and responsibly
Contractor Requirements:
- HS Diploma or equivalent (required)
- Experience using EMR/EHR systems such as Office Ally (preferred)
- Familiarity with Workers’ Compensation billing and authorization processes (preferred)
- Ability to self-manage and perform tasks_ without direct supervision_
- Proficient in verbal and written communication
- Basic Microsoft Excel knowledge
- Detail-oriented with strong organizational and critical thinking skills
- Bilingual in English/Spanish is a plus (not required)
Job Types: Full-time, Contract
Pay: $17.00 - $19.00 per hour
Work Location: In person
