About Us: New York Medical and Diagnostic Center is a renowned healthcare facility committed to providing exceptional patient care and medical services. We are looking for a dedicated and compassionate individual to join our team as a Phone Receptionist member.
Job Description: As a Phone Receptionist member, you will be the first point of contact for patients and visitors calling our facility. Your primary responsibilities will include:
- Answering and directing phone calls in a professional and courteous manner
- Scheduling patient appointments and managing the appointment calendar
- Providing general information about the facility and services offered
- Assisting with patient inquiries and resolving issues promptly
- Maintaining patient confidentiality and handling sensitive information with care
- Collaborating with medical and administrative staff to ensure smooth operations
Qualifications:
- High school diploma or equivalent; additional education or certifications in healthcare administration is a plus
- Previous experience in a medical office or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Proficient in using phone systems and computer software (e.g., MS Office, electronic health records)
- Bilingual is a plus
Benefits:
- Competitive hourly wage
- Paid time off and holidays
- Friendly and supportive work environment
New York Medical and Diagnostic Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to welcoming a new member to our team who shares our dedication to exceptional patient care and service!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
Physical Setting:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Kew Gardens, NY 11415 (Required)
Work Location: In person
