Dukunoo Jamaican Kitchen in Miami, FL. is a full-service restaurant looking for a salary lead hostess to join our strong team. We are located on 316 Nw 24th St., Miami, FL 33127. Our ideal candidate is a self-starter, motivated, and hard-working with a leadership mindset and a minimum of 2yrs experience.
Job Posting: Energetic and Professional Hostess
Company: Dukunoo Restaurant Location: Wynwood, FL
Position: Permanent Hostess Schedule: 5-6 Days per Week, Closing Shifts
About Us: At Dukunoo, we pride ourselves on delivering an exceptional dining experience with a blend of elegance and vibrant energy. We're seeking a dynamic individual to join our team as a permanent hostess who embodies these qualities and is ready to impress our customers.
Key Responsibilities:
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Greet and welcome guests with warmth and professionalism.
- Manage reservations and seating arrangements efficiently.
- Estimating wait time for guests
- Answering the phones and book reservations
- Provide excellent customer service and handle guest inquiries.
- Communicate effectively with the kitchen and serving staff.
- Ensure a pleasant and memorable dining experience for all guests.
Requirements:
-
Greet guests within the first 30 seconds of guests entering the restaurant and invite them to return when they are leaving the restaurant ( Using Our Signature Company Greeting )
- Energetic and Pleasant: A vibrant personality with a welcoming demeanor.
- Experienced: Proven experience in hosting or related customer service roles, 2yr min.
- Strong Customer Service Skills: Ability to handle guest inquiries and complaints
professionally.
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Ability to listen and communicate effectively
- Strong organizational and motivational skills
- Excellent critical thinking skills with the ability to solve problems such as double bookings, and any issues with reservation and seating
- Follow all sanitation and safety standards set forth by the company
Follow procedures on how to rotate tables properly so that servers receive the correct number of seating
- Follow all end-of-shift checkout procedures as outlined by the company
- Maintain a collaborative working relationship by assisting other team members if needed
- Assist servers with wiping down tables, resetting the tables
- Ensure that the dining and serving areas are kept clean and properly set up
- Attend all employee scheduled meeting
- Able to lift to 20 pounds.
- Professional Appearance: Tasteful and stylish in looks, ensuring a lasting impression.
- Availability: Must be available for closing shifts 5-6 days per week, weekends, and some holidays.
Must demonstrate enthusiasm and commitment to guest satisfaction
- Organized with the ability to execute tasks accurately and quickly
- Ability to manipulate register system and handle/serve food.
- Basic written and verbal communication skills
Computer/Technical Skills
Able to operate a tablet, and cash register, if needed
Physical Demands
-
Able to walk and or stand for long periods of time
What We Offer:
-
Competitive salary / hourly wages
- A dynamic and supportive work environment.
- Opportunities for growth and development within the company.
How to Apply: If you have the charisma and skills to excel in this role, we’d love to hear from you! Please send your resume and a brief cover letter explaining why you'd be a great fit for our team to [email protected].
Join us at Dukunoo and be part of a restaurant that values excellence and exceptional service.
Serious Applicants Only! We are looking forward to receiving your application. Thank you.
