Position Summary:
Under the direct supervision of the Administrator, security officer will patrol designated areas of the facility, off-site premises and parking lots so as to provide a safe and secure environment for residents, visitors, and employees. Required to work rotating shifts and performs all duties assigned consistent with Facility commitment to providing quality health care services in a compassionate and a humane manner.
Qualifications: Security License current and in good standing
- Security experience not required.
- Must be organized with alertness in making decisions in an emergency.
- Tact and diplomacy required for contact with people.
- Must be able to effectively interact with all levels of staff and the public.
- Has the capacity to handle multifunction assignments.
- Must be able to deal with high pressure situations in a calm and professional manner.
- Write factual reports documenting security/safety incidents.
- Good verbal skills.
Type(s) of License(s): Current New York State License and Registration
Education: High School Diploma or Equivalency - Some college preferred
Physical Demands: Must be able to move intermittently throughout the workday.
- Must be able to speak and write the English language in an understandable manner.
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
- Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel.
- Must meet the general health requirements set forth by the policies if this facility to work effectively with other personnel.
- Must be able to push, pull, and move things.
- Must be necessary to assist in the evacuation of residents during emergency situations.
Duties and Responsibilities: Every effort has been made to keep your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
- Patrols designated building of the home, off-site premises and parking lots to maintain order and safeguard life and property of residents, visitors, and employees.
- Monitors all doorways as assigned to prevent resident elopement.
- Calls Code Yellow when an alarmed door rings indicating a resident is leaving the facility without permission.
- Will perform daily physical inspections of areas of egress and fire safety doors.
- Prepares written Incident Reports of unusual or emergency situations.
- Keeps logs and documents security events including but not limited to visitors and residents entering and exiting the facility.
- Gives routine information to patients, visitors, and employees and directs them to the proper individuals or office.
- Responsible for the enforcement of safety rules and regulations within the facility.
- Reports any fire hazards, unsafe or secured conditions to the Director of Building Services, Administrator, or Designee.
- Conducts daily safety inspections.
- Respects the resident’s rights to confidentiality at all times.
- Displays sensitivity to the needs of residents, visitors, and co-workers.
- Greets and interacts with others with consideration, courtesy, and respect.
- Communicates effectively with residents, visitors, and co-workers, in a clear, timely, and professional manner.
- Performs work duties willingly and with initiative.
- Remains calm and continue to work effectively in stressful situations.
- May have to work overtime if necessary.
- Displays friendly, helpful behavior to residents, visitors, and co-workers.
- Use professional judgment flexibility in presenting alternatives or innovative solutions to problems encountered.
- Cooperates with other departments or work group/peers.
- Demonstrates appearance and hygiene appropriate to the delivery of services.
- Maintains professional appearance, adhering to the state uniform policy including identification badge.
- Complies with all facility policies including but not limited to fire, disaster, infection control, safety and emergency procedures.
- Reports to work on time and are ready to work at the start of the shift.
- Gives appropriate notice of absenteeism and does not abuse time off benefits.
- Performs all other duties as assigned.
- Answer phones.
- Performs all other duties.
- Open and close gate.
- Open and close doors.
- Greet visitors and guest.
- Make sure all people sign in.
- Direct them to proper destination.
- Make Announcements.
- Announce emergency situations.
- Call 911.
- Check “Out on Pass” Passes.
- Logs all residents’ departures and/or returns.
- Receive mail and forward to Administration.
- Receive the Newspapers.
- Keep the front desk clear of staff and waiting room.
- Keep the front desk clear, in order and uncluttered.
- If at lunch when an emergency occurs, must leave your break and return to your assignment.
- Monitors parking lot for unauthorized vehicles.
- Search all bags entering facility.
- Ensure residents do not get off the elevator unescorted.
- Redirect residents back to their units.
- Maintain a clean area.
- If areas. If areas of responsibility become cluttered, the departments responsible for the clutter should be notified.
- Receive clothing entering facility that needs to be labeled.
- Notify Engineering/Housekeeping of any problems report to Front Desk.
This position requires knowledge in the care and handling of patients/residents served as indicated in the below checked box(es):
Team Dynamics:
- Effectively communicates with staff to accomplish goals and objectives.
- Creates a work atmosphere that promotes cooperation, respect, flexibility and teamwork amongst peers and staff.
Safety and Sanitation:
- Follow all established safety procedures and precautions when operating equipment.
- Report equipment malfunctions or breakdowns to the program manager as soon as possible.
- Report all unsafe/hazardous conditions to the program manager immediately.
Customer Service:
- Maintains an adequate liaison with families, residents and patients.
- Demonstrates awareness, respect and concern for internal customers (coworkers) and external customers (i.e. patients, residents, families, physicians, referral sources)
Residents' Rights:
- Maintains CONFIDENTIALITY of all resident care information to assure resident rights are protected.
- Assures that the resident's rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followed.
Attendance:
- Observes rules, policies and regulations with regard to attendance, punctuality, appearance and professional attitude as established by the facility.
Miscellaneous:
- Conforms to the HIPAA Compliance Program and applicable facility policies for patient privacy.
- Conforms to the Facility’s Corporate Compliance Program to include Code of Conduct and Conflict of Interest.
- Conforms to the facility’s policies and procedures.
Physical:
- Must be able to sit, stand, bend, lift and move intermittently throughout the day.
- Must be able to assist with the evacuation of residents during emergency situations.
- Must pass Medical and Physical examination based on job qualifications, requirements and duties/responsibilities.
Pay: $17.00 - $19.00 per hour
Work Location: In person
