The primary function of the Team Coordinator is to provide staff support to their team members, patients and family members, to maintain active medical records, and be responsible for obtaining physician signatures in accordance to policy and procedures.
Professional Duties
- Maintains patient electronic medical records. (e.g. demographics, confidential communication, etc.)
- Responsible for obtaining all necessary signatures from physicians, staff and others as necessary for authorizations, certifications, doctor’s orders and release of information from Hospice to other parties.
- Coordinates and facilitates communication for Team Managers and other staff following Language of Caring (LOC) etiquette.
- Keeps daily schedule for team members as appropriate. (e.g. moving visits)
- Enters patient care information into data base, monitors event tracking including recertification dates, and provides back up documentation to the Billing Department as requested.
- Prepares agenda and attends weekly team meetings.
- Orders DME and maintains record of order and delivery dates.
- Performs other duties such as routine correspondence, scheduling coverage personnel, and contacting outside agencies.
- Coordinates all aspects of patient transportation. (e.g. check eligibility, create authorization, scheduling)
- Participate in on-call rotation.
- Performs other duties as assigned.
- Be accountable for your work
- Speak positively about your work, co-workers and Desert Oasis Healthcare and Family Hospice Care
- See the positive in situations and in others
- Avoid gossip and negativity
- Inform patients and co-workers of how and when to contact you under normal circumstances (phone number, email, a help line, Immediate Care, etc.) or when unforeseen issues arise
Qualifications
- High school graduate or equivalent required.
- One year experience in healthcare or hospice.
- Knowledge of Medical Terminology preferred.
- Ability to type 25 wpm. Must have computer experience in MS Word and Excel.
- Detailed oriented.
- Good communication and telephone skills.
- No driving required.
- At the discretion of DOHC/FHC management, this position has the potential to be a full or hybrid telecommuting position.
Physical Demands
- Sitting: Approximately 70% of day.
- Standing: Approximately 20% of day.
- Walking: Approximately 10% of day.
- Lifting: 0 - 20 lbs (files, charts, office supplies) - approximately 20% of day.
- Bending: Approximately 10% of day. Kneeling < 20%.
- Hearing/Visual Acuity: Adequate for use with computers, telephone/mobile device and other office tech equipment approximately 50% of day.
- Computer: Highly technical work environment - Must be able to work ≥ 6 hours / day using keyboard, mouse and monitor.
- Reaching: Above head 75 degrees - approximately 25%.
- Hand grip dexterity: Approximately 40% of day.
