Job Overview
We are looking for a full time orthodontic front desk administrator and treatment coordinator to join us at Krass Orthodontics. The ideal candidate is compassionate and loves working with kids and adults. We are looking for someone that thrives in a team-supported environment. The right candidate will have a positive attitude and exceptional communications skills. At Krass Orthodontics, our priority is to provide a positive experience every day for patients and staff!
Responsibilities (including but not limited to)
- Answer phone calls
- Communicate with dental offices and patients
- Schedule appointments
- Submit insurance claims
- Collect payments
- Present treatment proposals
- Utilize dental software systems for patient management
- Take patient records, including x-ray imaging
- Cross-train for clinic duties
Skills
- Excellent interpersonal skills to effectively communicate with patients, families, team members, and dental offices
- Ability to present financial treatment plans and discuss payment options
- Strong organizational skills with attention to detail for maintaining accurate records
- Commitment to providing compassionate care and maintaining patient confidentiality
Experience
- Minimum of 1 year of experience in the dental field
- Working knowledge of dental insurance, including checking benefits and submitting claims
- Orthodontic assistant certification and radiology certification are preferred
Benefits
- 401(k) matching
- Paid time off
- Paid holidays
- Employee discount
Hours (subject to change)
- Monday-Thursday 8:00am-5:00pm
Pay: $24.00 - $30.00 per hour
Work Location: In person
