Inventory & Demand Planner II

Peter Cremer North America LP -
Cincinnati, OH

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Job Details

Full-time
$76,000 - $92,000 a year
9 days ago

Qualifications

Managing customer accounts
Customer communication
Data analysis reporting
Logistics customer service
ERP systems
Data summary reports
Manufacturing facility experience
Managing client accounts
Handling customer service requests
Productivity software
Manufacturing company experience
Cross-functional communication
Quality data entry

Full Job Description

Inventory & Demand Planner II

Job Description

IDENTIFICATION

Position Title: Inventory & Demand Planner II

Supervisor: Planning ManagerDate Completed: 08/18/2025

Department: Planning FLSA Classification: Exempt

Location(s): South Terminal & BottlingStatus: Full-time

PRINCIPAL ACCOUNTABILITIES (SUMMARY)

Reporting to the Planning Manager, the Inventory & Demand Planner II ensures the timely and accurate execution of customer orders by managing order entry, production scheduling, inventory allocation, and raw material procurement. This role maintains a strong understanding of customer requirements and product specifics, leverages ERP expertise to produce and analyze reports, ensures pricing and invoicing accuracy, and supports KPI tracking. The Inventory & Demand Planner II collaborates cross-functionally to align production schedules with capacity, meet customer commitments, and identify opportunities to improve accuracy, efficiency, and customer satisfaction.

III. POSITION REQUIREMENTS

Education, Credentials, Licenses:

Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, or a related field or equivalent combination of experience and education required.

Kind & Length of Experience:

Minimum 3-6 years of experience in high-mix, low-volume or contract manufacturing environments required, with a strong understanding of the complexities of multiple customer accounts and varied product lines.
Minimum 3-6 years of experience in a customer-facing role with emphasis on order fulfillment and customer satisfaction.
Minimum 3-6 years of experience with Enterprise Resource Planning (ERP) systems, demonstrating advanced proficiency in data entry, reporting, and analysis; proficient in Microsoft Office Suite.
Proven ability to organize, prioritize, and manage multiple priorities in a fast-paced manufacturing setting.
Strong written and verbal communication skills, with the ability to influence, align, and build strong relationships across Sales, Operations, Logistics, and Accounting.
Adaptable and solutions-focused, with the ability to pivot quickly in response to changing priorities or business needs.
Track record of consistently meeting or exceeding deadlines under tight time constraints.
PERFORMANCE MEASURES AND STANDARDS

Perform the duties and responsibilities of an Inventory & Demand Planner I.
Serve as a key user of the ERP system (e.g., Business Central) to support Operations, ensuring accurate and timely data entry.
Lead SIOP or S&OP processes for assigned areas or value stream.
Provide backup coverage for other Planning Department team members as needed.
Lead or support tolling customer direction-setting meetings as the primary or backup representative.
Lead department huddles to share updates, review daily priorities, and record action items, ensuring alignment of operational needs and timely communication within the team.
Lead at least 2 continuous improvement initiatives per year, with demonstrated measurable results.
Facilitate at least one "Quick Kaizen" event with demonstrated measurable results per year.
Serve as the primary point of contact for assigned tolling customers on all daily operational matters, including production schedules, inventory status, deliveries, shipments, and issue resolution, with minimal oversight.
Manage order entry and product allocation in the ERP system, ensuring accuracy, timeliness, and alignment with customer and production priorities.

Proactively identify and address potential schedule conflicts, capacity issues, or material shortages in coordination with Sales, Operations, and Procurement.
Maintain a thorough understanding of customer requirements and product specifications, and anticipate needs to ensure on-time, in-full delivery performance.
Prepare and process purchase orders, verify product pricing, and ensure accurate and timely invoicing in accordance with company standards.
Develop and maintain production schedules for more complex or high-volume accounts, aligning plans with operational capacity and sales commitments.
Oversee inventory accuracy for assigned accounts, including reconciliation of variances and coordination with warehouse and operations teams to resolve discrepancies.
Schedule and coordinate inbound and outbound deliveries, ensuring all shipping documentation is accurate and compliant with customer and regulatory requirements.
Adhere to all Environmental, Health, Safety, Security Requirements covered under Local State and Federal Regulations;
Follow all RC14001 guiding principles, policies, and procedures, as well as DOT, IATA, and IMDG hazardous materials/dangerous goods regulations.
Maintain Hazardous waste in accordance with all Local, State and Federal Regulations;
Support efforts to implement and maintain the Responsible Care 14001 (RC14001)/Environment, Health, Safety, & Sustainability (EHS&S) management system;
Adhere to all DOT, IATA and IMDG hazardous materials or dangerous goods regulations;
Other duties as requested.

Peter Cremer Training Required:

We will follow the company’s written training program for this position.

Customer Service, Teamwork & Code of Conduct:

Maintain a safe, legal, and environmentally protective operation;
Listen to our customers, suppliers, and employees;

Respond quickly to customer concerns;
Follow set guidelines for Good Manufacturing Practices (GMP), quality, and food safety requirements;
Maintain training on applicable procedures in quality, GMP, and food safety;
Report any food safety, security, and / or quality issues to management or the Hazard Analysis and Critical Control Points (HACCP) team to initiate action;
Provide flexible and innovative strategies to support new business opportunities;
Be cost effective in the utilization of our resources, thereby contributing to the profitability of Peter Cremer North America, LP and our customers;
Strive for continued improvement;
Willing and eagerness to learn;
Maintain positive “Can Do” attitude.

We are an equal opportunity employer. Applicants are considered for positions without regard to sex, race, color, ancestry, religion, national origin, disability, age, marital status, disabled veteran or Vietnam era veteran status, genetic information, sexual orientation, pregnancy, including childbirth or any related condition, gender identity or expression, citizenship, or any other characteristic protected by applicable state, federal or local laws.

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