Job Summary
Under general supervision, the Patient Experience Specialist performs clerical and general office work of moderate difficulty, registers and pre-registers patients, assists patients and guarantors with insurance, ensures that appointment is authorized, assists with account payment questions and collections, and prepares deposits.
Qualifications
Education
- Required
- High School Diploma, GED, or equivalent
Experience:
- Required
- One year of Clerical/General Office experience
- Preferred
- One or more years of experience or knowledge of Medical Terminology
- One or more years of experience in Cash Handling
Certification/Licensure: N/A