Correspondence Response Representative
As a correspondence response representative, you will read, process, and respond to correspondence received from consumers through various media. Above average reading comprehension skills and typing ability a must.
The ideal candidate should possess the skills, competencies, and abilities listed below in order to successfully perform the job and to be considered for the position:
- Experience with Outlook, Word, and Excel Spreadsheet
- Ability to follow verbal and written instructions
- Above Average reading comprehension
- Professional communication etiquette
- Organizational skills
- Minimum High School Diploma /Some post high school education
- Strong problem solving skills
- Work well in a team atmosphere within the company
- Must be able to multi-task
- Effectively communicate with management
- Use correct grammar and collection terminology in communicating information to consumers, teammates, and management.
- Work all scheduled days and meet the standards for attendance
- Work all scheduled assignments and meet work standard requirements
To be considered for this role, please fill out our internal application: https://jobapps.hrdirectapps.com/applicantform/D7044078217/0
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- This position requires a fingerprint-based background check as part of the hiring process. Are you willing and able to successfully pass a fingerprint background check?
- This role requires consistent attendance. Are you able to meet all scheduled workdays and attendance standards?
- How many years of experience do you have using Microsoft Outlook, Word, and Excel in a professional setting?
- How many words per minute can you type accurately?
- Are you comfortable writing and responding to written correspondence using proper grammar and professional tone?
- Are you comfortable working in a team environment and communicating with management regularly?
- Have you ever worked for United Collection Bureau Inc. before?
- Give an example of how you have used problem-solving skills to handle a challenging customer or task.
- How do you ensure accuracy and professionalism when responding to written correspondence?
Education:
- High school or equivalent (Required)
Shift availability:
Ability to Relocate:
- Toledo, OH 43614: Relocate before starting work (Required)
Work Location: In person
