More Than Just a Job—It’s a Lifestyle. Do you believe every dog deserves a vacation? We do too! At PUPS, we provide a premium, comprehensive experience that covers everything from "messy Monday" grooming to puppy sleepovers. We’re looking for high-energy, pet-loving professionals who want to work in an environment that celebrates happy pups and grateful parents. When you join PUPS, you’re joining a team that values expert care and constant, clear communication. Come help us create a world where every tail is wagging!
The Customers Services Representative (CSR) will assist customers with purchasing services and merchandise. This role is pivotal to the education of customers on the services and packages offered by PUPS Pet Club. With a thorough understanding of PUPS offerings, and with a focus on excellent customer service, CSRs will assist customers in person, on the phones, and through email communication.
Essential functions and responsibilities:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Proficiency with using office and sales equipment (phones, computers, printers, point of sale, reservation software).
Education and Experience:
Physical Requirements: PUPS Team Members routinely perform the following physical demands. All PUPS Team Members are expected to perform these physical requirements with or without reasonable accommodation.
