Customer Service Representative
Location: Boynton Beach, FL (Onsite)
Salary: $45,000 – $55,000/year (DOE + performance)
Schedule: Full-time | Monday–Friday | Day Shift | No Weekends
Hours: Shifts scheduled between 9:00 AM and 9:00 PM (8-hour shifts with a 1-hour lunch break)
About the Role:
We’re looking for a customer-focused, detail-oriented professional who enjoys helping people and delivering premium service. In this role, you’ll support customers of a well-established luxury brand, ensuring every interaction is smooth, helpful, and memorable.
What You’ll Do:
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Deliver exceptional customer support via phone in a professional and friendly manner.
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Assist customers with inquiries related to high-end luxury products.
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Accurately document and manage interactions using CRM systems.
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Collaborate with team members via Slack and Google Workspace.
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Focus on problem-solving and creating a positive customer experience.
What We’re Looking For:
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Strong communication skills (written and verbal English).
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A genuine passion for customer service and helping others.
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Ability to stay organized and multitask in a fast-paced environment.
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Experience with CRM tools, Slack, or Google Workspace is a plus.
Why Join Us?
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Established & Growing Company – Over 35 years in business.
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Reputable Luxury Brand – 3,000+ 5-star Trustpilot reviews.
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Career Growth Opportunities – We promote from within.
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Supportive Team Culture – Collaboration and respect are at our core.
Compensation & Benefits:
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Paid Time Off: 5 vacation days (after 1 year) + paid federal holidays.
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401(k): Eligibility after 6 months.
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Health Insurance: Company contribution included.
