The Program Manager of Training (Knowledge Manager) leads/supports the planning, design, governance, and delivery of training and knowledge programs across the IQVIA Digital organization. This role ensures knowledge and learning assets are strategically structured, instructionally sound, and designed using adult learning principles and modern learning design tools.
The role combines program management, knowledge management, and learning design to deliver scalable, high‑quality enablement that supports business goals, product adoption, and employee performance.
Own end‑to‑end training and knowledge programs, including intake, prioritization, development, rollout, and continuous improvement.
Establish andmaintainstructured knowledge and learning architecture (learning paths, taxonomies, versioning, and governance).
Oversee the design and development of learning assets using modern learning tools (e.g., Articulate 360, Rise 360, Storyline).
Manage multiple concurrent initiatives, timelines, dependencies, risks, and stakeholder communications.
Defineand enforce standards for content quality, accuracy, compliance, accessibility, and brand alignment.
Bachelor’s degree in Instructional Design, Education, Learning Sciences, Business, Communications, or related field (or equivalent experience).
Sales training or sales enablement experience is a plus, including experience supporting onboarding, product training, or go‑to‑market readiness.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $87,000.00 - $217,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
