DEL-AIR Heating, Air Conditioning, and Refrigeration, Inc. is a growing industry leader with seven locations serving Central Florida - Clermont, Davenport, Tampa, Jacksonville, Melbourne, Sanford (headquarters), and Sarasota
Primary Responsibilities: This role directs and coordinates all activities of retail, commercial and retrofit installation of HVAC equipment and provides levels of customer service and satisfaction.
Specific Duties & Tasks:
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Plans, develops with staff, and implements services and activities by which Company policies and goals are achieved.
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Reviews work performed by installation staff with customers on job site to determine satisfaction.
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Coordinates activities of Department such as verification of equipment and materials needs, scheduling, installation, billing, and customer satisfaction to effect operational efficiency, productivity, and economy.
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Analyzes Departmental performance as indicated by Operational and Financial Reports to identify areas in which performance targets are not being realized and formulate implementation strategies for improvement.
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Reports to Director of Operations on elements of activities being performed in Department or being experienced in association with other Departments such as sales by which targets are/ are not being realized including use of resources, procedures, accuracy of pricing and billing.
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Resolves customer complaints regarding equipment, supplies and services.
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Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
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Responsible for special projects as requested by management and other duties/ responsibilities as assigned to meet the ongoing needs of the organization.
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Ensure compliance with all Del-Air policies and procedures.
Qualifications:
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High school diploma or equivalent required. Any combination of education, training and experience that demonstrates the ability to perform the duties of the position may be considered.
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Minimum of 5 years of experience in the HVAC trade
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Prior experience in a management role, preferred.
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Computer literate with expert knowledge in MS Office Suite – Word, Excel & Outlook specifically
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Outstanding communication and customer service skills
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Eligible to legally work in the United States.
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Always obtain a valid driver’s license and able to meet FCCI auto guidelines to operate a company-owned vehicle.
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Be at least 18 years of age.
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Ability to speak Spanish, preferred but not required.
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Successfully complete a background check and drug screen.
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Ability to thrive in a team environment.
Benefits offered by Del-Air:
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Opportunities for career growth and advancement
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Competitive wages & Bonus Incentive Plan
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Company Paid Life Insurance
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Company Paid Telehealth Program - MDLIVE
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Medical, Dental, and Vision Plans
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Supplemental Benefit Plans (Disability, Accident, Critical Illness, etc.)
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Paid time off (PTO) / Paid holidays
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401K Retirement Plan - Match
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Corporate Wellness & Safety Programs
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Referral Incentives
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And more…
We are accepting applications by replying to this job posting. Please submit a resume or detailed description of the job history to be considered for the position.
We are an Equal Opportunity Employer and a Drug-Free Work Place
Military Friendly Employer
