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Patient Services Coordinator III

Novant Health -
Wilmington, NC

Job Details

Full-time
6 days ago

Qualifications

Patient scheduling systems
Maintaining patient confidentiality
Medical office experience
Practice management software
Medical coding experience in outpatient clinics
Medical scheduling
Administrative experience
High school diploma or GED
Cultural competency
Clinical data entry
Payment posting in medical billing systems
Computer skills
Managing patient records
Medical billing regulations compliance
Medical terminology

Full Job Description

What We Offer:

Work Schedule: Full- Time Monday - Friday, 8 am - 5 pm, no weekends or holidays.
Location: Scotts Hill Medical Center - 109 Scotts Hill Medical Drive Wilmington, North Carolina 28411

Department: Primary Care

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For:

Education: High School Diploma or GED, required.
Experience: One year of clerical experience in medical office setting, required.
- Other related experience may be considered in lieu of medical office experience.
Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
Additional skills preferred: Proficient in use of all computer software utilized in practice.

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